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Dear School Certifying Official (SCO),
Today marks the one-year anniversary of Enrollment Manager (EM)! Exactly one year ago, EM launched, providing you with an improved system to certify your GI Bill® students’ enrollments. Your feedback for the system has driven EM's success since launch, and we cannot thank you enough for your hard work.
Special shout outs from one SCO to another
Many of you took the time to shout out a fellow SCO who you work with, connected with at EM workshops, and who continues to demonstrate customer service excellence when serving Post-9/11 GI Bill students. From serving as your team’s subject matter expert in EM to making sure your students have all the information they need to achieve their education goals, we acknowledge each and every one of you and welcome you to share this recognition with your network.
EM successes by the numbers
In just one year, over five million enrollment certifications have been submitted through EM by more than 17,500 SCOs, supporting the delivery of over $6.4 billion in Post-9/11 GI Bill benefits. Most importantly, your feedback contributed to multiple rounds of system updates throughout the year to keep EM running smoothly.
SCOs who attended the Enrollment Manager workshop at Dillard University’s Roadshow stop.
Hear what SCOs have to say about EM
While these metrics demonstrate the growth EM has seen in one year, here’s what fellow SCOs told Education Service about their experiences with EM and how it has made serving GI Bill students easier:
“The overall system is great. Being able to put in the student ID or put in their name, that’s a huge feature right there. It makes [editing an enrollment] a whole lot easier.” - Edward “Ed” Sivells, SCO at Tidewater Community College.
“Exploring [Enrollment Manager] features has been a positive experience, and I wanted to express my gratitude for implementing such a user-friendly platform. Thank you for your efforts in making this process smooth and efficient.” - Dennis Ian Bautista, SCO in the Philippines.
"The new [Enrollment Manager] system is much more streamlined, easier to use, and will certainly make our job easier on our end and our ability to allow our Veteran customers to use these benefits so much easier." - Tim Poole, SCO at GT Aviation.
More memories from over the year
SCOs at the Enrollment Manager Workshop held at The University of Nevada, Las Vegas.
SCOs at the Enrollment Manager Workshop held at Emory University.
SCOs at GT Aviation testing EM at our soft launch event before EM became available.
Edward “Ed” Sivells, the millionth enrollment SCO alongside his coworkers, Ms. Veronica J. Cianetti (CMVE Services Director) and Mrs. Emily Simmons (CMVE Education Coordinator) at Tidewater Community College.
Thank you for making EM a system that is built for SCOs, with SCOs. We look forward to continuing to work with you to make GI Bill processes more seamless for everyone. For more resources on EM, explore the Resource for Schools webpage. To see more memories and to stay updated with all things EM, connect with us on the Post-9/11 GI Bill Facebook page!
Thank you,
Education Service
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