Virtual Access Site Opens in Lewisburg
The Huntington Regional Office (RO) and WV Department of Veterans Assistance (WVDVA) are excited to announce the third Virtual Access Site (VAS) has launched at the Lewisburg WVDVA benefits office. If you need to speak with RO Staff but can't make the trip to Huntington and have limited internet connectivity at home, you can drop by the Lewisburg, Logan or Charleston benefits office and they'll set you up with a private and secure video connection with a benefits counselor at the Huntington Regional Office.
A Virtual Access Site will open soon in the Wheeling Benefits Office the remaining 11 offices are expected to launch sites by the end of the calendar year.
Virtual Access Site
Who: All Veterans & Claimants
What: Virtual appointment with staff at Huntington RO
When: Mon-Fri, 8:30 am to 3:30 pm
Where: WVDVA Benefits Office:
Lewisburg - 30 Red Oaks Shopping Center, Ronceverte
Logan - 120 Nick Savas Drive
South Charleston - 300 Technology Drive
Meet with Us Anytime
As a reminder, you don't need to visit the Huntington Regional Office or a Virtual Access Site to meet with us. You can schedule a virtual or telephone appointment anytime with members of our Public Contact staff by visiting VERA, our online scheduling portal, or by calling (304)-399-9205 and leaving a voicemail with contact information.
 Dial 988 and Press 1
Effective July 16, Veterans have the option to dial 988 then Press 1 to connect with caring, qualified responders for 24/7 crisis support.
"During a crisis, every second counts,” said VA Secretary Denis McDonough. “This new, shorter number makes it easier for Veterans and those who care about them to reach lifesaving support without having to be enrolled in VA benefits or health care.”
VA operates the Veterans Crisis Line through the 988 Lifeline’s national network and thus collaborated to accomplish the successful transition. During two years of preparation, the department has added hundreds of crisis line employees and responder staff, with still more hiring underway, and has strengthened call center infrastructure.
The Veterans Crisis Line is a critical component of the nation’s largest integrated suicide prevention network. It links to more than 500 suicide prevention coordinators across the VA health care system, ensuring coordination into follow-up services as part of a full continuum of care.
While Dial 988 then Press 1 is a new option for contacting the Veterans Crisis Line, the original number: 1-800-273-8255 and press 1, remains available, and Veterans can continue to reach out via chat at VeteransCrisisLine.net/Chat or by text to 838255.
|
