Pittsburgh Regional Office Status of Operations
The Veterans Benefits Administration (VBA) Pittsburgh Regional Office (RO) is currently closed for in-person services. Veterans with questions regarding their VA benefits are urged to schedule virtual appointments with our Public Contact Team to address specific concerns and claims related inquiries. To schedule an appointment for in-person or virtual services:
- Veterans may call (412) 360-2832 or,
- email PCU.VBAPIT@VA.GOV or,
- Call PA Serves at 1-855-838-7744
Veterans are encouraged to work with their appointed Veterans Service Officer.
Veterans can continue to get information about benefits or file a claim for benefits by visiting our website at www.va.gov. For claims related or other questions, Veterans may request information via Inquiry Routing & Information System (IRIS) or by calling 1-800-827-1000.
We are maintaining all other business operations. Monthly benefit payments will continue uninterrupted. For future updates, please check our website:
In cooperation with the Butler VA Medical Center, a representative from the VBA Pittsburgh RO will be available to meet with Veterans and claimants via Tele-benefits on select Fridays.
Next upcoming availability:
- January 22, 2021
- February 5, 2021
- February 19, 2021
Time: 8 a.m. - 12 p.m.
Location: Butler VA Medical Center (Report to the lobby; offices for the Tele-benefits site are to the left of the main lobby area with VAMC Social Workers)
Details: Veterans can meet with a representative from the VBA Pittsburgh RO via video conferencing

Upcoming Virtual Events
The Veterans Breakfast Club's live virtual storytelling programs bring together Veterans from across the nation and beyond. This is a great opportunity to virtually connect with your fellow Veterans! Visit the link below for additional information and a schedule of their live virtual events!
There are a host of Veteran-centric events happening throughout the Pittsburgh community. Visit the calendar link below for additional details:
Note to potential attendees: Please contact the organizers before attending any listed "in-person" community events, as they may be postponed or canceled as a result of the coronavirus.
VA will be holding a variety of virtual outreach events throughout January. For the full list of virtual offerings, click the link below!
Military Sisterhood Initiative

National nonprofit, Challenge America, is pleased to announce the first annual holiday membership drive for its Military Sisterhood Initiative (MSI), a national peer-support network designed by and for women Veterans.
The Military Sisterhood Initiative offers a safe and inclusive space where women can reconnect with their sisters to find and offer support, discover and share resources, and build new friendships. MSI currently includes more than 3,700 members from all service eras and branches.
In the MSI community, women Veterans and service women find useful resources that help them connect with their sisters. For example, if they are looking for an interesting event to attend, like Veteran Tai Chi, they can scroll through listed events by date and location.
To read this article in its entirety, check out our VAntage Point blog.
Women's Health Transition Training
In 2020, the Women’s Health Transition Training program launched more than 150 training sessions to installations across all military branches.
To learn more about The Women’s Health Transition Training, listen to new episodes of She Wears the Boots, a podcast hosted by Nicole Loew and Wendy Fahlgren. VA launched this podcast to address various topics that impact women who served.
You can listen to the full discussion at http://rly.pt/3qYNJxn.
Women’s Health Transition Training, Addressing Perceptions of VA: This episode featuring Major Alea Nadeem and Halima Ahmadi-Montecalvo, addresses some of the perceptions that service women and women Veterans have about VA. Listen to the interview at http://rly.pt/3nqdX9S.
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- To update your VA direct deposit information, Veterans may take one of the following steps:
Are you a Veteran in crisis or concerned about one?
Connect with the Veterans Crisis Line (VCL) to reach caring, qualified responders with the Department of Veterans Affairs, many of whom are Veterans themselves.
This free support is confidential and available every day, 24/7 and serves
- All Veterans
- All Service members
- National Guard & Reserve
- Their family members & friends
Please note: T-Mobile recently announced the availability of the three-digit 988 dial-out to reach the National Suicide Prevention Lifeline and VCL for T-Mobile cellular service subscribers only. For more details regarding the T-Mobile 988 emergency lifeline, please visit: http://www.veteranscrisisline.net/about/988.
For additional information, visit: Veteran Crisis Line
Help Us Serve You!
If you are interested in having a VA representative from the Pittsburgh RO attend an upcoming virtual event, participate in a virtual speaking engagement, or provide a benefits briefing please let us know!
VA Welcome Kit
Whether you’re just getting out of the service or you’ve been a civilian for years now, the VA Welcome Kit can help guide you to the benefits and services you’ve earned.
Based on where you are in life, your VA benefits and services can support you in different ways. Keep your welcome kit handy so you can turn to it throughout your life—like when it’s time to go to school, get a job, buy a house, get health care, retire, or make plans for your care as you age.
Feel free to share this guide with friends or family members who need help with their benefits too. Download your VA Welcome Kit and print out copies for yourself and others!
How to Apply for a Veteran ID Card
A Veteran ID Card (VIC) can be used to get discounts offered to Veterans at many restaurants, hotels, stores, and other businesses. Find out if you’re eligible for a Veteran ID Card and how to apply.
*The appearance of external hyperlinks does not constitute endorsement by the Department of Veterans Affairs of the linked web sites, or the information, products or services contained therein. For other than authorized VA activities, the Department does not exercise any editorial control over the information you may find at these locations. All links are provided with the intent of meeting the mission of the Department. Please let us know about existing external links which you believe are inappropriate.
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