URGENT ACTION REQUIRED FOR ALL VIP USERS

Veterans Benefits Administration sent this bulletin at 01/08/2020 11:53 AM EST

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23 DAYS REMAINING TO REGISTER AND UTILIZE LGY HUB BY JAN 31, 2020

 

All VIP users must register and utilize LGY Hub by January 31, 2020 to complete appraisals. Beginning February 1, 2020, any process completed in VIP will not be compliant.

To Register:

  • Go to https://lgy.va.gov and select “Sign In or Register for New Account” (located at the top right side of the page)
  • Select “Sign in with ID.me”
  • On the ID.me page, select "sign up for an account" to go through a one-time user proofing process. We recommend using your personal email for your username in case you change companies later. You will get an opportunity once back in LGY Hub to enter your specific work-related email and contact information.
  • Once you have created an ID.me account, you will be directed to the LGY Hub, where you can either:

Link to your VIP account (recommended if you have a current VIP account) - OR - Select New User, complete Profile Information, and then go to the Affiliations page to enter your Affiliate information.

*If you are a lender or servicer, register as a completely new user so your company administrator can activate your account from webLGY.

For Frequently Asked Questions: 

https://lgy.va.gov/lgyhub/help

 

For step-by-step instructions, refer to “How to Register” in the LGY Hub User Guide: https://www.benefits.va.gov/homeloans/documents/docs/lgy_hub_user_guide.pdf

 

Troubleshooting:

If you have additional issues, you may want to check with your VA Regional Loan Center to ensure your Social Security Number and other matching information is correct in VA systems.

 

Why the change?

There have been key application updates made to Loan Guaranty systems regarding Blue Water Navy legislation. Appraisers will now have the option to use AAPP (Assisted Appraisal Processing Program) and those associated application changes have only been made to the LGY Hub Appraiser Workspace. In order to use the appropriate functionality for LGY and AAPP, all appraisers must be using LGY Hub, instead of VIP.

 

Sincerely,

Loan Guaranty Service