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#VetResources is a weekly newsletter for Veterans, their Families, Caregivers, and Survivors.
SIGN UP | VIEW/SHARE | EVENTS | WELCOME KIT | PODCAST
Scroll down for a list of all events this week
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Understanding Your VA Patient Billing Statements
Veterans will not be charged for interest or administrative charges until at least December 31 for medical care received since April 2020.
VA stopped mailing monthly patient billing statements in April. Veterans with an account balance will receive information-only letters in November with information on copayment charges and voluntary payment options.
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What You Need to Know About the COVID-19 Vaccine
VA is working with the Centers for Disease Control and Prevention (CDC) to plan how to deliver a COVID-19 vaccine when one is available, all while prioritizing Veteran and employee safety. Your VA medical facility will update you when vaccines are available.
Participate in Ongoing COVID-19 Trials
As part of fight against the COVID-19 pandemic, VA is recruiting volunteers for COVID-19 clinical trials at select VA facilities across the country.
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VA coronavirus Updates | Chatbot | App | Weekly Report
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VA Report Lists 71 Top Customer Experience Initiatives
Over the past five years, VA’s trust scores – as determined by VA’s Veteran customers – have increased by 24% – showing the positive impact an intentional commitment to, and investment in customer experience can have for those we serve.
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VA Releases Customer Experience Guide for Federal Agencies
The Customer Experience Cookbook is offered as an aid for any government organization or CX practitioners that have the desire to become more customer-centric by establishing a CX program.
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Free Customer Experience Training
Veterans and their families can boost their skill set with a free Operational Customer Experience Management training program and certificate offered by Medallia. Attend a November 19 webinar to sign up for the free self-paced online program.
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Coast Guard Auxiliary for Camaraderie and Service
Looking for camaraderie and a chance to contribute? Volunteer with the Coast Guard Auxiliary! Auxiliary volunteers help the Coast Guard accomplish its missions. The Auxiliary has units in all 50 states, Puerto Rico, the Virgin Islands, American Samoa, and Guam.
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VA Podcast: Borne the Battle
Alongside Iraq War Veteran David Eckert, Vietnam War Blue Water Navy (BWN) John Burns educated BWN Veterans on how to file a claim to receive compensation.
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Pennsylvania Virtual Veterans Experience Action Center Assists 500+ Veterans with one-on-one assistance
These VA-hosted events offer one-stop VA and community support to include updating and adjudicating claims; enrolling in VA health care, and scheduling medical appointments; accessing housing and temporary financial assistance, and applying for State Veterans Benefits Assistance.
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VA Podcast: My Life, My Story #3: Simon's Work is his Hobby
Listen to Simon's story, whose work is his hobby.
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Nov. 19 - VA Benefits and Claims Town Hall
Nov. 19 - Jacksonville Virtual Career Fair for Veterans
Nov. 19 - Dallas Virtual Career Fair for Veterans
Nov. 19 - Soldiers' Angels Veteran Mobile Food Distribution - San Antonio, Texas
Nov. 19 - VA Caregiver Support Program Expansion
Nov. 19 - VA Benefits Pennsylvania Townhall
Nov. 20 - Soldiers' Angels Veteran Food Distribution - Atlanta, Georgia
Nov. 20 - Olympia, Washington Veterans Stand Down
Nov. 20 - Soldiers' Angels Veteran Food Distribution - Orlando, Florida
Nov. 23 - Virtual Coffee House - Veteran Business Chat
Nov. 23 - Veterans Business Outreach Center Orientation Webinar
Nov. 23 - VA Benefits Georgia Townhall
Nov. 24 - National Virtual Career Fair for Veterans
Nov. 24 - “Chief Chat” with Medal of Honor Recipients
VAntage Point:
VA News Releases:
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Need to contact VA?
Veterans Crisis Line: 1-800-273-8255 and press 1, Chat, or Text 838255
Homeless Veteran Resources: 1-877-424-3838 or Chat
White House VA Hotline: 1-855-948-2311
Don't know what number to call?
1-800-MyVA411 (800-698-2411) is never the wrong number
Find a VA Facility near you.
Not sure where to start?
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Want to receive this newsletter or other VA updates?
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Disclaimer: The sharing of any non-VA information does not constitute an endorsement of products or services on the part of the VA.
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If you are in crisis and need immediate help, please call 1-800-273-8255 and (PRESS 1) or visit http://www.veteranscrisisline.net/.
Please remember the only secure way to ask personal questions is at https://iris.custhelp.com.
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