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If you are already part of one of these programs and are interested in receiving a FREE set of Portals from Facebook:
Enter your request at this link below while supplies last.
*Link works best in Google Chrome.
Upon submitting the request, a set of two devices will be shipped by the American Red Cross within 4-6 weeks to the residential address provided. Requests will be processed on a first come first serve until supplies are depleted. Please follow the directions on the request link above when submitting your request and only one request per Veteran/Caregiver can be made.
You must be in ONE of these three programs to qualify:
- Program of Comprehensive Assistance for Family Caregivers (PCAFC) OR
- Program of General Caregiver Support Services (PGCSS) OR
- Program of Geriatric and Extended Care Services
To learn more about VA’s caregiver support programs, visit https://www.caregiver.va.gov/
Don’t forget to visit the MVCN Website to log in to the Online Community, use the Hero Care Resource Library, or find upcoming events on the Caregiver Calendar.
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Portal from Facebook https://portal.facebook.com/ is a home video communications device that makes it easier for people to connect with each other. The Portal video-calling devices have a Smart Camera that keeps up with the action so people can move and talk hands-free. If someone enters the room, the camera automatically widens to keep everyone in view. Portal’s Smart Sound enhances the voice of whoever is speaking while minimizing unwanted background noises.
Veterans and their caregivers can use Portal to makes video calls to their contacts on Messenger and WhatsApp. This allows them to easily video call with friends and family even if they don’t have Portal. WhatsApp calls are end-to-end encrypted. Messenger calls encrypt in-transit. Users can completely disable the camera and microphone with a single tap. They can also block the camera lens with the camera cover provided.
The devices also have Alexa built-in. This allows users to listen to music, set a timer, add items to a shopping list and more. When not on a call, Portal can display Facebook photos and videos. Users can also choose to upload photos through the Portal app.
The devices do not come with Internet service provided. Both the Veteran and the caregiver or family member must have a 2.4GHz or 5GHz WIFI capability. This can include a cell phone with hotspot connectivity. Facebook will provide free help desk services and technical assistance for Veterans and their Caregiver or families. Users must have a Facebook or WhatsApp account to use the devices.
Once you receive the devices, if you have technical questions, please visit Portal from Facebook Help at this link https://portal.facebook.com/help/
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Find a VA Facility near you.
Not sure where to start?
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No Veteran Should Be Without a Place to Call Home
Free Help for Homeless Veterans Dial 1-877-4AID-VET (1-877-424-3838) for 24/7 access to VA services for homeless and at-risk Veterans
Homeless Veteran Chat Confidential, 24/7 online support for homeless Veterans and friends
https://www.va.gov/homeless for more information
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Are You a Veteran in Crisis or Concerned About One?
Did you know that VA offers same day services in Primary Care and Mental Health at 172 VA Medical Centers across the country? Make the Connection Resource Locator
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Disclaimer: The sharing of any non-VA information does not constitute an endorsement of products or services on the part of the VA.
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If you are in crisis and need immediate help, please call 1-800-273-8255 and (PRESS 1) or visit http://www.veteranscrisisline.net/.
Please remember the only secure way to ask personal questions is at https://iris.custhelp.com.
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