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IMPORTANT: Urgent Care is Not a Replacement for Preventive or Emergency Care |
VA’s goal is for the transition to be seamless for Veterans. Although urgent care benefits available to eligible Veterans are not changing with CCN, you may have enhanced in-network access since new community providers may be added to the contracted network while a small number may be removed.
VA can only pay for urgent care if the provider is part of our contracted network. Veterans should always confirm an urgent care community provider is in VA’s network prior to receiving care.
Veterans should use VA’s facility locator or contact their local VA medical facility for help to identify in-network urgent care providers.
REMEMBER: It is also important to conduct a new search using the VA locator each time prior to seeking urgent care services or pharmacies
Urgent care prescriptions must be filled in the same state where you received urgent care services. Search for an approved pharmacy in the same state where you receive urgent care to ensure your prescription is filled and claims processes correctly.
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