Important MISSION Act Information

Having trouble viewing this email? View it as a web page.

The MISSION Act strengthens VA’s ability to deliver trusted, easy to access, high quality care at VA facilities, virtually through telehealth, and in your community. That means you get the care and services you need, where and when you need them.

How to access care

Eligible Veterans can use VA health care services nationwide, including through mobile health clinics that serve rural areas and via telehealth (care through a phone or computer). 

Photograph of three women walking outside a VA Women's Clinic

Enroll in VA health care

To receive care from VA or a community provider, you must be enrolled in VA health care. You can apply online, by mail, or in person. Visit our website to learn more about eligibility criteria and required enrollment documents. 


Photograph of the outside of a VA Medical Center building

Find VA medical centers or community care providers

Find a VA medical center or approved non-VA medical (called “community care”) providers near you. Get wait times, addresses, and more.


Photograph of a smiling Veteran wearing a baseball cap.

Using non-VA providers

VA provides care to Veterans through community providers when VA cannot provide the care needed. Community care is based on specific eligibility requirements, availability of VA care, and the needs and circumstances of individual Veterans. To obtain community care, you must receive prior approval from VA.


What's changing with the MISSION Act

Beginning June 6, 2019, under the MISSION Act, you’ll have more ways to access health care. This includes within VA’s network and through approved non-VA medical providers in your community, called “community care providers.”

Photograph of a smiling solider shaking hands with a medical provider

Appointments with non-VA providers

Under the MISSION act, Veterans can expect a variety of improvements to community care. This includes streamlined eligibility criteria, better access to community providers, and streamlined customer service.  


Photograph of doctor checking a patient's blood pressure using a stethoscope

Urgent and walk-in care

Your VA health care will now include new urgent care access through a network of walk-in retail health clinics and urgent care facilities. With urgent care, Veterans now have a new option for treatment of minor injuries, such as colds, sore throats and minor skin infections.


Photograph of a patient and a medical provider talking with another medical provider on a video chat

Copays and insurance

If you have other forms of health care coverage (like a private insurance plan, Medicare, Medicaid, or TRICARE), you can use VA health care benefits along with these plans.


Are you a Veteran in crisis or concerned about one? 

Contact the Veterans Crisis Line (1-800-273-8255 and press 1, Chat, or Text 838255.)

health carecareers and employmentlife insurance
disabilitypensionburials and memorials
education and traininghousing assistancerecords
powered by govdelivery