Important TSP updates and reminders

Easier login and more security for My Account

You may notice some changes to your My Account login this fall. As a stronger layer of security against fraud, all TSP participants will need to log in with a user ID and use a phone number for two-step authentication and other online requests.

You’ll see these changes in My Account by late October. If you already created a user ID and validated a personal phone number in My Account, you won’t need to make any changes. Otherwise, you’ll see prompts for the steps you need to take when you log in to My Account.

User IDs for all TSP participants

You must create a user ID for logging in to My Account. This helps protect your account number. You can create a user ID that’s easy for you to remember. If you do forget your user ID, you’ll be able to retrieve it online. And you can always create a new user ID in your My Account profile settings.

Add and validate a phone number

You must add and validate a personal phone number in My Account. This adds a stronger layer of security to your account. When you log in and request certain account transactions, you’ll choose to receive a one-time verification code by phone call or by text message. You’ll then see a prompt to enter that code in your internet browser to verify your identity before you can access your account or continue with your transaction.

You will no longer be able to use a validated email address to receive verification codes. You should keep a personal email address on your TSP account to continue receiving important TSP information that may affect your account.

CARES Act reminder

September 22 deadline for temporary loan increase

The CARES Act allowed us to temporarily increase the maximum loan amount on general purpose loans for qualified individuals.

If you plan to apply for this type of loan, we must receive your completed application on or before September 22, 2020. The online application tool in My Account will come down at noon that day. We can accept signed loan agreements until midnight that night.