Our commitment to you
We’re committed to supporting you during these uncertain times. TSP representatives remain available to answer your questions when you call the ThriftLine or use the Secure Message Center in My Account. We continue working quickly to implement measures designed to offer some relief from the financial effects of the coronavirus (COVID-19) pandemic.
You can find information about changes related to COVID-19 on a dedicated page on our website. We’ll continue to update this page as more details become available.
First quarter statements available online
You can view your first quarter 2020 account statement when you log in to My Account. The statement covers your January 1 – March 31, 2020, account activity.
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The Federal Trade Commission reports that scammers are taking advantage of fears surrounding the coronavirus. You play an important role in safeguarding your TSP account information against fraud. This video tells you how.
Online transactions and secure messaging in My Account
If you haven’t already, we strongly encourage you to take steps right now to make sure you have online access to My Account. After you log in securely, you can send questions and requests to TSP representatives through the Message Center, and you can perform many TSP transactions on your own.
What you can do online in My Account
- Add and validate your email address(es) or cell phone.
- Access statements, documents, and correspondence.
- Change your contribution allocation to determine how your money gets invested.
- Rebalance your portfolio with interfund transfers.
- Begin a loan or withdrawal request and make changes to installment payments. (In certain circumstances, you can complete your entire request online.)
- View your account balance.
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Get help online through our Secure Message Center
- Log in to My Account.
- From the menu, select Message Center.
- Select the Messages tab.
- Select the Compose Message button.
A TSP representative will reply to your message within 2 business days.
When the response is available, you can log in to My Account and return to the Message Center to view it. You’ll also be able to submit a reply if you need additional help.
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TSP webinars scheduled for April
We’ve posted April dates for TSP webinars. Join our education specialists for hour-long, deep-dive presentations and live Q&A sessions on TSP topics that matter most.
- Intro to TSP
- TSP Contributions
- TSP Investment Funds
- TSP Loans
- TSP In-Service Withdrawals
- TSP Post-Service Withdrawals
- TSP Death Benefits
Register online with the password TSPweb.
Important TSP information
Summary of Returns | TSP Expenses | TSP Funds
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