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Assignment Recordation Branch Call Center Hours Change
Starting on December 29, 2025, the Assignment Recordation Branch Call Center is changing its hours of operation. Assistance will be available Monday through Friday (except federal holidays) from 9:30 a.m. to 4:30p.m. ET (instead of 8:30 a.m. to 5:00 p.m. ET).
By shifting hours, the Branch will be able to:
- Ensure all customer inquiries are addressed promptly and consistently;
- Allocate staff resources more efficiently during peak customer demand hours; and
- Maintain service quality while minimizing the impact of staffing limitations.
We sincerely apologize for any inconvenience this may cause. Rest assured, our team is committed to assisting you as quickly as possible.
Please feel free to visit us at our website or email us at AssignmentCenter@uspto.gov.
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