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By Robert Fangmeyer
Is your organization, like so many others today, struggling to recruit and retain a well-qualified and high-performing workforce? Are your workers excited to be a part of your team and motivated to serve your customers? Do they care for one another and the success of your business?
Or do you feel like they are just going through the motions and punching the clock, unhappy, disengaged, and eager to find something else?
If you think your workforce is more like the second example, you probably already know you have a problem. You have likely been dealing with high(er) levels of employee absenteeism and turnover; maybe more accidents, injuries, and workers compensation claims; and perhaps even an increase in product and service defects, customer complaints, and loss of business.
Are Your Strategies Not Working?
But what can you do about it? You may have tried putting in a break room, hosting happy hours, recognizing the employee of the month, or even raising wages and salaries a bit, but none of it seemed to help—at least not for very long.
Our world has changed dramatically over the past two-and-a-half years. And so have the needs, desires, and expectations of the people you hope to hire and retain. If you haven’t tried to understand how these changes affect your people and their satisfaction with their overall work experience, now would be a really good time to do so.
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