Administrative Billings and Collections System

November 3, 2023
Reference Number: NFC-1698941041

Dear Customer,

This notification is to remind Agency personnel that bills established in calendar year 2023 related to gross income adjustments should be paid in full by December 31, 2023. If the debt is not paid in full by that date, the outstanding amount of the debt will be added to the gross income amount on the employee’s Form W-2 Wage and Tax Statement (W-2) at year-end.

Year-end processing for W-2s will begin on December 23, 2023. Therefore, payment must be received by the National Finance Center (NFC) no later than
December 20, 2023. Payments received after December 20, 2023, but no later than December 31, 2023, will be processed, and a 2023 Corrected Wage and Tax Statement will be issued to the employee(s). Please refer to the following link for additional information:

Year-End Salary Offset Tax

Authorized Agency representatives with questions concerning this notification should contact the NFC Contact Center at 1-855-632-4468 or submit a request in the ServiceNow Customer Service Portal using the following links:

• Federated ServiceNow users: https://nfcerp.servicenowservices.com/
• Non-Federated ServiceNow users: https://nfcerp.servicenowservices.com/sp_ess/