NFC Contact Center Closure

USDA, National Finance Center sent this bulletin at 04/20/2018 03:27 PM EDT

Having trouble viewing this email? View it as a Web page.

April 20, 2018

Dear Customer:

This notification is to inform all Customers that the National Finance Center’s (NFC) Contact Center (NCC) (excluding the GISB Help Desk which services DPRS, TIPS, and CLER) will be closed for two and a half hours on Wednesday, April 25, 2018, for a team building exercise. The telephones in the NCC will be unavailable from 1:00 p.m. to 3:30 p.m. CT.

As a reminder, ServiceNow will be available during this closure for entry of your requests via https://nfcerp.service-now.com/ess/ or you can submit your requests via email to: NFCcontactcenter@nfc.usda.gov.

Federal employees with questions concerning this notification should contact their Servicing Personnel Office. Authorized Agency Representatives with questions concerning this notification should contact the NCC at 1-855-NFC-4GOV
(1-855-632-4468); via ServiceNow at https://nfcerp.service-now.com/ess or via email to NFCcontactcenter@nfc.usda.gov.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your email address to log in. If you have questions or problems with the subscription service, please visit subscriberhelp.govdelivery.com.

This electronic message contains information generated by the USDA solely for the intended recipients. Any unauthorized interception of this message or the use or disclosure of the information it contains may violate the law and subject the violator to civil or criminal penalties. If you believe you have received this message in error, please notify the sender and delete the email immediately.

This service is provided to you by the USDA, National Finance Center.