Attn: Software Developers, Return Transmitters and Authorized IRS e-file Providers/EROs

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QuickAlerts for Tax Professionals August 30, 2017

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Subject:  Quick Alert #2 – Information about e-Services outages for September


There will be outages of e-Services products as we plan for routine maintenance at Labor Day and as we move e-Services to a new platform the following week.  

IRS will conduct annual Labor Day maintenance on numerous electronic systems beginning Saturday, Sept. 2 at 8:00 p.m. ET and ending Tuesday Sept. 5 at 5:00 a.m. ET.

The Transcript Delivery System, TIN Matching, e-file Application, ACA and Registration Services will not be operational during this timeframe.  

Additionally, we are announcing new dates for the transition of e-Services to a new platform. To complete this transition, we must take all products offline for varying times.

We have tried to limit the business impact of these outages.   Here’s the schedule for the platform transition:

  • 6 a.m. ET, Thursday, September 7: E-Services registration and the ability to apply for ACA, e-file, TIN Matching and IVES, will be unavailable; a redesigned e-Services web page will launch. If you go to the old landing page, you will be automatically redirected to the new page.

  • 10 p.m. ET, Friday, September 8: Transcript Delivery System and TIN Matching will go offline.

  • 6 a.m. ET, Monday, September 11: Transcript Delivery System and TIN Matching will be back online.

  • 6 a.m. ET, Tuesday, September 12, the applications for ACA, e-File, TIN Matching and IVES will become available, including the ACA Information Return applications for the Transmitter Control Code.

  • However, state users will be unable to submit new or change existing e-File and TDS applications from September 7 until late October. States will still retain access to TDS. States with a critical need to change employee applications should contact their IRS government liaison.

This is the second of two Quick Alerts today related to planned changes this summer and fall affecting all e-Services users. Please review “Important Update about Your e-Services Account” at www.irs.gov/eservices.

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