Attn: Tax Practitioners Urgent Message for all e-Services Users

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QuickAlerts for Tax Professionals August 4, 2017

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Subject: Urgent Message for all e-Services Users

Planned Outage for all e-Service users; Impact to State e-file/TDS applications

The IRS is in the final stages of a technology upgrade for e-Services that will greatly improve the look and feel of various applications. However, there will be some temporary use issues that will occur as we make this transition:

1. There will be a complete outage of all e-Services tools, including Registration, Transcript Delivery System (TDS), and TIN Matching, from 6 p.m. EDT, Thursday, August 17, until 6 a.m. EDT, Monday, August 21. Applications also will be offline and resume August 22, except for state users. E-Services must be taken offline to complete the platform transition and to perform testing. This outage will affect all users, including bulk users such as IVES and TIN Matching.

2. All State tax agency users will be unable to submit new e-file and TDS applications for state coordinators or change existing e-file and TDS applications for state coordinators from August 17 until late October. This temporary issue will not affect state access to transcripts. If there is a critical need to add or remove an individual from a state application, states may contact their IRS government liaison representative who will notify appropriate IRS personnel.

3. Affordable Care Act Information Return (AIR) filers may resume submission of applications for Transmitter Control Codes starting on August 22. The application process for AIR users has been offline since July because of the e-Services platform transition.

4. A redesigned e-Services landing page will launch August 21.

The IRS urges all e-Services users to plan ahead to accommodate the temporary mid-August outage. States also should plan ahead for the temporary limitation on state e-file and state TDS applications. We apologize for the inconvenience. Please bear with us as we make these improvements.

This platform transition is part of a multi-year upgrade in technology support for e-Services. It is one in a series of steps being taken this year to improve e-Services usability and security.

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