Funding and Oversight

• Awarded over $5.3 billion in fiscal year 2022 funding to support health centers in providing services to over 30 million people in the U.S.
• Completed 354 virtual Operational Site Visits and over 1,300 Program Analysis and Recommendation (PAR) reviews.
• Reviewed 11.5K progress reports for 18 supplemental awards.

COVID-19

• Expanded HRSA’s COVID-19 Testing Supply Program and launched programs for direct ordering of therapeutics and masks, in addition to continuing the vaccine program. Health centers ordered:
  • 18.6 million masks
  • 15+ million point-of-care testing supplies
  • ~15 million at-home self-test kits for distribution
  • ~4 million vaccine doses
  • 118,000+ courses of therapeutics

Customer Service

• Handled 20.7K+ Salesforce tickets, reducing average time to close tickets by 67%.
• Responded to 467 Policy Portal requests to help internal and external stakeholders understand compliance issues.
• Handled 7.1K+ Health Center Program Support requests.
• Launched a Customer Experience (CX) program that will shape our future work.

Communications

• Gave 112 conference presentations, with 70+ slide decks cleared through Speakers Bureau, and 30+ White House briefings.
• Launched the new BPHC website, migrating or creating 1,300 webpages, deleting or removing 1,000 files, and enlisting 31 user research participants.
• Authored 90+ health center stories, with ~30 posted on the new Health Center Stories webpage.
• Produced the “Heart of a Health Center” video; it profiles 5 health centers and has received 5,000+ views.

People

• Onboarded 77 new staff.
• 57 staff reached milestone federal service anniversaries.
• 214 BPHC employees received HRSA Honor or Commissioned Corps Awards.
• Implemented 22 internal trainings, which 403 employees attended.

Getting to Know BPHC Staff and Functional Areas

Last August, we launched the Getting to Know Functional Area series, and so far have profiled five functional areas as listed in the BPHC organizational chart. Would you like your functional area profiled? Email BPHC Insider to suggest an interview of your leadership.

Since we launched the Insider’s Getting to Know Staff series in September 2017 with Jim Macrae’s profile, over 200 BPHC staff have been featured. In 2022, our profiles of 42 employees were among the top three links clicked in 87% of the Insider issues. Email BPHC Insider to submit your name for a future Getting to Know column.

Newsletter Deadline Change Next Week

Due to the Martin Luther King, Jr., Birthday holiday, the newsletter deadline is changed next week. Instead of noon on Friday, newsletter announcements must be approved in SharePoint by COB Thursday, January 12. We’ll hold submissions received after that deadline for the following issue.

Questions? Email the Digest or Insider mailbox. Happy New Year!

Call for Nominations: FY 2022 HHS Green Champion Awards

HHS is looking for its Green Champions! Do you or someone you work with go above and beyond to preserve the environment and reduce the impact of climate change? If so, visit the HHS Green Champion Awards webpage to nominate yourself, a fellow colleague, small group, or a project or program by Monday, January 23. Email GoGreen@hhs.gov with any questions.

CFC: Take the High Five Challenge!

The 2022 Combined Federal Campaign (CFC) ends next week on Saturday, January 14! You can make a one-time or recurring tax-deductible donation. Register and donate at OPM's CFC site using BPHC donation number 6J8H1Q.

As of this week, HRSA has surpassed its $200,000 goal, with nearly $206,000 collected. BPHC currently ranks #1 in donations with $33,888 pledged! 

Keep those pledges coming and help end the season strong by joining the federal community in the #High5Challenge. Participate by one or more of the following:

• Donating $5 or more per pay period.
• Increasing a current pledged gift by 5%.
• Pledging 5 volunteer hours (see instructions).

Go to the HRSA's CFC SharePoint site for information on ways to donate, charities, and Zoom links to upcoming events, including an MCHB vs. IEA Jeopardy event from 11:30 a.m.-1:00 p.m. ET on Tuesday, January 10 (in Room 5A-02 and via Zoom), and a Wellness and Charity Fair from noon-1:30 p.m. ET on Thursday, January 12 (in the Atrium and via Zoom)! Stay tuned for the results of the Christmas Tree Decorating Contest and check out the tasty submissions for Holiday Traditions Around the World.  

If you have questions, contact your BPHC CFC coordinators (Talia Shepheard and Andrew Westrum) or your CFC office keyworkers.

• Read the new HHS-430-1 PMAP policy, which went into effect on January 1. See the summary of changes, visit HRSA's PMAP Forms, Resources, and Policy Guidance SharePoint site, and plan to attend the webinar from 2:00-3:00 p.m. ET on Wednesday, January 11. (NOTE: Webinar link may give you a “Page Not Found” message until day of session.)
• Congratulate Bailey Sutton and Hoa Le from OSBO’s Data Unit who were selected to participate in the latest cohort of the HHS Data Science CoLab! See last week’s Insider for more information.
• We shared new Technical Assistance Resources in this week’s Digest.
• Update your Outlook signature by following the instructions in the job aid and using the HRSA template.
• Use the HRSA Hoteling System to reserve a space at 5600 in lieu of “squatting” in an open space.
• HRSA created official templates you can use as backgrounds for MS Teams and Zoom.