GSA Interact Update: Advantage & Global Supply Combined Delivery Scorecards
GSA, General Services Administration (External) sent this bulletin at 06/06/2024 11:19 AM EDT
Advantage & Global Supply Combined Delivery Scorecards
Beginning June 20, 2024, your Delivery Metrics Scorecards will look a little different.
Monthly Distributions
Our Supplier Accountability Office has combined the Advantage Order Status and the GSA Global Supply (GGS) Scorecard emails into one easy to decipher scorecard message. You will now receive one Scorecard email each month that either confirms you are passing the minimum required metrics, or indicates that a specific action is required due to a failing metric. The action is a required response that includes the reason(s) for the failing metric and a remediation strategy.
Emails will be distributed the third Friday of each month and will include all applicable order lines from the prior full month.
All MAS and Global Supply contractors selling products on Advantage or through GGS will receive a scorecard. If you have both MAS and Global Supply orders, you will receive one email per contract number with both scorecards and line item details attached.
Weekly Distributions
We will also distribute weekly GSA Global Supply (GGS) No Order Left Behind (NOLB) and Multiple Award Schedule (MAS) Take Advantage of Order Status (TAOS) lists for all open orders. This is to help you self-monitor your order lines from current and previous scorecards to ensure you are closing them with a valid status in accordance with your contract requirements. These weekly messages will not require a response and should be used to eliminate late open orders.
Examples of Monthly Scorecard Tables
47Q…………. GSA Advantage April Delivery Performance:
|
Minimum Acceptable Levels |
47QSEA19D00BR Score |
Catalog Suspension |
|
|
Ship/Backorder Status Performance |
≥ 95% |
40.84% |
Action Required |
|
Cancellation Performance |
≤ 20% |
6.28% |
n/a |
|
On-Time Performance |
≥ 75% |
46.34% |
Action Required |
47Q………… GSA Global Supply April Delivery Performance:
|
Minimum Acceptable Levels |
April Score |
|
|
Acknowledgement Status Performance |
≥ 95% |
100.00% |
|
Shipment Status Performance |
≥ 90% |
100.00% |
|
On-Time Performance |
≥ 80% |
100.00% |
Scorecard Metric Logic
More information about the scorecard requirements and the metric logic for each of the performance metrics can be found on the GSA website at the following links:
Heads Up: Advantage Benchmark Changes
June 2024
Shipped/Backorder status for Vendors with 5+ Order Lines per month >= 95%
On-time minimum for Vendors with 40+ order lines per month >= 75%
Cancellation MAX for Vendors with 40+ order lines per month <= 15%
Fall 2024 (TBD)
Shipped/Backorder status for Vendors with 5+ Order Lines per month >= 95%
On-time minimum for Vendors with 20+ order lines per month >= 75%
Cancellation MAX for Vendors with 20+ order lines per month <= 15%
Please do not wait for these changes in order to react and edit your catalog. Please scrub and work MODS for your Contract to ensure its accuracy.
For example:
- To improve On-time rate, execute Terms and Conditions ARO MODS to more conservative/accurate number of days per part number or by manufacturer.
- To improve Cancellation and On-Time rates, execute delete MODS to remove discontinued, high probability of backorder or inaccurate pricing items.
- To more accurately advertise pricing and reduce cancellations, execute EPA MODS.
Have a question about anything in this message? Please contact supplieraccountability@gsa.gov.
If you're viewing this message in an email from GovDelivery, please visit the MAS Interact community to read and comment on the Advantage & Global Supply Combined Delivery Scorecards post.
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