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The FTC announced a
major federal and state crackdown on deceptive business
opportunity schemes that promised jobs, made false earnings claims, or
touted the chance to “be your own boss.” Operation Lost Opportunity involved more
than 70 actions brought by the FTC and its partners, targeting scams that claimed
to offer people help to start businesses as mystery shoppers, credit card
processors, website operators, government insurance refund processors, and more. Thanks
to the FTC’s amended Business Opportunity
Rule, consumers
have a new tool to help them evaluate a business opportunity before putting up
any money — a one-page document where promoters must disclose key information. Learn
about a consumer’s rights and a seller’s responsibilities at
ftc.gov/bizopps. |
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To move forward with its $2.3
billion acquisition of Dollar Thrifty, Hertz has agreed to sell its Advantage
Rent A Car business, as well as the rights to operate 29 Dollar Thrifty
on-airport locations around the country. The proposed spin-offs settle FTC
charges that the original deal would have reduced competition at 72 airports
around the country now and in the future, allowing the combined firm to raise
rental car prices for consumers. “American consumers rent more than 50 million
vehicles at airports nationwide each year, spending $11 billion, so this is a
real pocketbook issue for everyday people,” said FTC Chairman Jon
Leibowitz. “This bipartisan action by the FTC will ensure that consumers
are not forced to pay higher prices for rental cars when they travel.” The
public can comment on the proposed settlement through December 17, 2012. |
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The FTC has disconnected five companies based in Arizona
and Florida allegedly responsible for millions of illegal robocalls from
“Rachel” and others from “Cardholder Services.” According to the FTC, the
companies told people they could lower their credit card interest rates, saving them
thousands of dollars in finance charges — for a fee. In some cases, people were
led to believe the caller was their credit card company. But once people paid,
the companies did little, if anything, to fulfill their promises, the FTC
found, and those who later complained had a tough time getting their money
back. For more on robocalls, visit ftc.gov/robocalls. |
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Two of the nation’s
leading paint companies have
agreed to settle FTC charges they misled people to believe that some of their
paints are free of potentially harmful volatile organic compounds (VOCs). According
to the FTC, The Sherwin-Williams
Company and PPG Architectural Finishes, Inc., claimed that some of their
interior paints contained “zero” VOCs. But while this might have been true for
the uncolored “base” paints, it wasn’t true for tinted paint — made by adding
color to a base paint — which is what people usually buy. In many cases, both
Sherwin-Williams’ Dutch Boy Refresh and PPG’s Pure Performance paints contain
more than the claimed trace levels of VOCs once the base paint is tinted, the
FTC says. Read Before You Buy Paint for more information. |
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Two companies that own and manage more than 300 payday
loan and check cashing stores will pay $101,500 to settle FTC charges that they tossed people’s
sensitive data into trash dumpsters near their stores. According to the FTC’s
complaint, PLS Financial Services, Inc., and The Payday Loan Store of Illinois,
Inc., failed to take reasonable measures to protect the information, and as a
result, documents containing information like people’s Social Security numbers,
employment information, loan applications, bank account information, and credit
reports were tossed in the trash. The FTC charged that all three defendants lied
about putting reasonable measures in place to protect sensitive information. |
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Compete, Inc., a web analytics company, has
agreed to settle FTC charges that it allegedly used web-tracking software to
collect people’s personal information without telling them the extent of the
information it was collecting. Compete uses tracking software to collect data
on the browsing behavior of millions of people, then sells reports to clients
who want to improve their website traffic and sales. According to the FTC, one
way Compete got people to download its tracking software was by urging them to join
a “Consumer Input Panel” to win rewards while sharing their opinions about
products and services. The tracking software collected more information
than Compete told people it would, and despite the company’s assurances that
information would be sent anonymously and securely, the company openly
transmitted personal information, the FTC says.
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"We brought these
cases on behalf of millions of people who wanted to jumpstart their incomes and
rebalance their budgets — people who placed their hopes in a business
opportunity so they could better provide for their families."
- David Vladeck, Director, Bureau of Consumer Protection
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If you
bought Walgreens’
“Wal-Born” cold and flu supplements, you may be in for a refund.
Under a settlement with the FTC, Walgreens agreed to pay nearly $6 million to settle FTC charges that it
deceptively advertised that its Wal-Born line could effectively prevent
colds, fight germs, and boost the immune system. If you bought Wal-Born
supplements between December 1, 2004, and March 29, 2010, visit www.ftc.gov/Walgreens.
A new report from the FTC can help companies using facial
recognition technologies protect people’s privacy. "Facing Facts: Best Practices
for Common Uses of Facial Recognition Technologies" recommends that companies design services with privacy in
mind, taking steps to make sure people know when they come in contact
with facial recognition technologies. The report says
people should have to give their permission for biometric data from their
facial images to be collected or used, and also when a company wants to use
data previously collected in a new way.
The FTC is hosting
a workshop December 6th that goes beyond
previous workshops to look at the comprehensive collection of data on
consumers’ online activities across the internet, including its use, potential
benefits, and privacy concerns. ISPs have access to large amounts of
unencrypted data that their customers send and receive, and browsers, operating
systems, and social media also may be able to develop highly detailed and
comprehensive profiles of customers in a way that’s invisible to them. The
workshop is free and open to the public.
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IN OTHER NEWS:
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SHARE THIS:
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Interested in a business opportunity? Before you
pay, get the one-page disclosure document and ask tough questions: http://go.usa.gov/gqtY
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How
does a robocall work? Check out this FTC infographic: http://go.usa.gov/gquz
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Want
to get rid of illegal robocalls? Take the FTC Challenge: $50,000 for the best technical
solution to stop them: http://go.usa.gov/gqJC
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A new
FTC video tells how to get a truly free credit report at AnnualCreditReport.com: http://go.usa.gov/gqJR
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