Consumer Sentinel Network News: Winter 2026

Winter 2026
Volume 19 | Issue 1
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Consumer Sentinal Network

The Year in Review

2025

The Consumer Sentinel Team has reviewed its progress for 2025.  Last year, it added 32 new Sentinel member agencies and 70 data sources in the following four categories: Communications and Community Platforms; Financial and Commercial Organizations; Government and Judicial Agencies; and Transportation and Toll Authorities.  The Sentinel Team also completed 25 outreach events for nearly 600 people.  

FTC Releases Annual Do Not Call Registry Data Book

The Federal Trade Commission (FTC) released the National Do Not Call Registry Data Book for Fiscal Year 2025, which shows that, while overall complaints rose in FY 2025, unwanted calls remain about 48% lower than in FY 2021, when the FTC received approximately five million reports about unwanted calls.

In the Spotlight: Rental Scams

Rental Scams

New analysis from the FTC shows that since 2020 consumers reported nearly 65,000 rental scams, many of which originated from fake listings on sites like Facebook and Craigslist, and losses totaling about $65 million.

Rental scams usually involve fake rental listings, which can often look quite real and copy information from legitimate listings but are posted with the scammer’s contact information on different sites, according to the FTC’s latest Consumer Protection Data Spotlight.

Sentinel Success Stories

We are pleased to hear of two additional success stories listed below where law enforcement used Sentinel data to stop fraud.  These cases out of the Southern District of Texas involved the filing of false IDT reports with the FTC.  Former NASA employee and husband convicted in mortgage fraud scheme

A Missouri City couple admitted to their roles in orchestrating a fraudulent financing and refinancing mortgage loan scheme.  Ringleader sentenced in multimillion-dollar fraud operation which saddled victims with crushing debt

A 62-year-old California resident was ordered to federal prison for leading a sweeping mortgage and loan fraud scheme that defrauded businesses, banks, mortgage lenders and government programs out of millions of dollars.

And as we mentioned last year (Eastern District of Pennsylvania):

A Philadelphia man was sentenced to over five years in prison for stealing the personal information of multiple U.S. servicemembers and using it to inflict emotional distress, and related offenses. 

Did You Know?

Question Mark

We delete data twice a year older than five years absent a litigation hold.  The hold is your way of telling us not to delete the data.  We’re next going to purge data on March 20th.  If you need help with placing a litigation hold, Customer Support (customersupport@consumersentinel.gov) can assist.

Google Lawsuit Against Global Phishing Scams

In November, Google filed a lawsuit in the Southern District of New York against a foreign cybercriminal group behind a massive SMS phishing, or “smishing,” operation.  Dubbed by some cyber researchers as the “Smishing Triad,” the largely Chinese organization uses a phishing-as-a-service kit named “Lighthouse” to create and deploy attacks using fraudulent texts. 

Next Training Sessions

The next online Sentinel training sessions will be on Thursday, March 19th and Wednesday, April 15th at 12:00 EST.  Please contact sentinel@ftc.gov to register or find out about future monthly sessions. 

Avoiding Romance Scams

Romance Scams

Romance scams can happen to anyone.  And with the help of AI and other tech, they might not be so easy to spot.  Here's how to spot and avoid a romance scam.

Consumer Sentinel Network

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