We’re proud to celebrate our 25th year! The Consumer Sentinel Network started 25 years ago, emerging from its predecessor, a telemarketing data connection with the National Association of Attorneys General. Since then, many talented people have helped us reach where we are today. Last year, we completed a major feedback reception project that will enable us to improve and provide the service that you want. So, we’re 25 but just getting started!
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We are now receiving fraud complaints from the Federal Communications Commission and the U.S. Marshals Service on various topics from government impostors to telemarketing complaints. We also welcome the restoration of the Los Angeles Department of Consumer and Business Affairs data feed. Soon we will also commence the 2022 Data Book with its overview of consumer complaint trends in the past year.
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The FTC released its annual Do Not Call Registry Data Book, showing that robocalls are down by half last year, from 3.4 million in 2021 to 1.8 million in 2022. This decline follows enforcement efforts by the DOJ, FCC, and FTC. |
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In 2022, the Sentinel Team completed 30 outreach events for nearly 400 people from various agencies, including specialized events for international agencies in Brazil, Colombia, Greece, and Israel; for state agencies like the Oregon Department of Justice; and for federal agencies such as the Departments of Agriculture, Justice, and Transportation. The next session will be on February 1th at noon EST via Microsoft Teams (email sentinel@ftc.gov for details). There will also be future sessions every month. Just have a quick question on using Sentinel? Email customersupport@consumersentinel.gov for help.
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Congratulations to Abigail Stemson, the most recent recipient of the FTC Bureau of Consumer Protection’s Partner Award. Director of the National Attorneys General Training and Research Institute’s Center for Consumer Protection at the National Association of Attorneys General, Ms. Stemson has devoted her career to the cause of consumer protection.
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Our most recent Spotlight shows that scams affect every age group, but differently. The lesson is clear: no matter your age, learning about scams is important for everyone. By sharing what you know, you can help protect others in your community from scams. To learn more, visit ftc.gov/PassitOn. And for a deeper dive into the FTC’s data on scams and age, read the FTC’s Protecting Older Consumers Report.
The FTC offers information and resources to learn – and teach others – how to tackle common money issues head-on, as well as how to spot, avoid, and report related frauds and scams that can affect consumers’ financial well-being. Visit ftc.gov/moneymatters for more information.
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