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Our mission is to keep you at the forefront of conflict management and prevention with innovative topics and comprehensive course offerings that prepare you for real-world challenges and organizational change. Meet your 2022 training objectives with our virtual curriculum.
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Mediation Skills
Spring 2022
April 26-28 and May 3-5, 2022
11:00a - 5:00p EST
$1300 - Group rates available
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Mediation Skills
Fall 2022
October 25-27, and November 1-3, 2022
11:00a - 5:00p EST
2021 Prices: $1,200 before July 1, 2022!
$1600 - Group rates available
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Highly interactive, this course will use large and small group discussion, online discussion boards, role-plays reflecting a variety of workplace conflicts, and other exercises along with instructor-led presentations to prepare you for real-life workplace disputes and problem resolution. Facilitating difficult conversations, creative problem-solving, interpersonal negotiations, and communication will be covered.
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Art & Science of Dealing with Difficult People Behaviors
May 10, 17, 24, 2022
Series of three 90-minute webinars
1:00p-2:30p EST
$250.00
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Difficult people are everywhere! Or are they? Each and every day, we encounter people whose behavior comes across to us as obstructive, obnoxious, stubborn, offensive, or worse. What are the roots of difficult behavior; and what are the best strategies for dealing with these encounters? Understanding the human emotional response process can lend great insight into these perplexing questions. Following this highly interactive 3-session webinar series, participants will be able to identify the elements of human interpersonal reactions at play in a given situation and recognize emotional response cues that can guide them in refocusing a conflict encounter that’s gone awry and improve conflict resolution outcomes.
Topics Include:
- Emotion-based Responses and the Dynamics of Human Interaction
- Mindful Self-Awareness
- Empowerment and Disempowerment
- Locus of Control
- Re-defining “difficult”
- Working Styles
- Strategies for Dealing with Difficult People
Instructors: Heather Brown, Chief Learning Officer, FMCS & Valerie Harragin, Principal, FMCS Institute for Conflict Management
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Arbitrating in the Federal Sector
SUMMER 2022
July 19-20, 2022
11a - 5p EST
Orientation meeting: June 27, 2022 from 2:00p 4:00p EST
$950 per person
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Seeking to start or expand your labor arbitration practice in the federal sector? This program is geared to current FMCS Roster arbitrators needing a greater understanding of unique aspects of arbitration of disputes between federal agencies and their unions. The course will focus on the distinction between federal and private sector practice, with a review of the statutes, regulations, executive orders, and developing changes in direction at the FLRA. Substantial emphasis will be placed on working with case scenarios.
Instructors: Arthur Pearlstein, FMCS Director of Arbitration Services, and Alan Symonette, Esq.
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Negotiation Skills (Online)
Summer 2022
August 16-18 and August 23-25, 2022
11a - 5p EST
2021 Prices: $1,200 before July 1, 2022!
Early Bird $1,500 Single $1,600, Group 3-5 persons $1,300, Group 6+ $1,200
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Develop the negotiation style that’s right for you. This interactive workshop focuses on techniques for 21st-century contract negotiations. The workshop covers traditional and interest-based negotiations. The workshop will teach participants how to negotiate collective bargaining agreements.
Participants will receive an FMCS Certificate of Training upon completion of the course.
This course will be conducted entirely online. Prospective students are encouraged to contact the institute prior to registration to ensure computer access.
Instructors: FMCS Commissioners Isael Hermosillo, Dan Sims, and Christy Yoshitomi
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Join us at The National Labor-Management Conference, and learn the latest about essential bargaining techniques, hear critical updates on the labor and employment landscape, and gain valuable insights into new directions, technology, and trends in the changing world of work.
This is a can't miss event for 2022! You’ll leave inspired to be a change agent within your organization and empowered with the tools, insight, and information to make an impact.
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FREE PRE-CONFERENCE SESSIONS INCLUDED W/ REGISTRATION
April 29, 2022 – Keys to Effective Advocacy in Labor Arbitration
This webinar is designed to enhance the advocacy abilities of experienced labor relations practitioners, union business agents, stewards, personnel managers, analysts, and attorneys — for both labor and management by focusing on critically important but often overlooked pointers to success.
Don't miss this value-added workshop and others offered monthly leading up to the general conference.
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Take the next step to improve your knowledge base or acquire new skills in FY 2022.
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