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May 6-10, 2019
FMCS Institute DC Training Center
250 E Street, SW Washington, DC 20427
Cost: $1,200 - Early bird rate thru 4/6/19.
$1,300 - Regular course fee
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Integrating theory and practice, this course focuses on participants developing a conceptual understanding of the mediation process as it applies to workplace issues.
Highly interactive, with specially designed role-plays reflecting a variety of workplace conflicts, Mediation Skills for the Workplace, prepares your organization for collaborative problem-solving.
Topics include:
- Understanding negotiations in the mediation
- Introduction to mediation fundamentals: protocols, caucuses and side-bars
- Tools and techniques of mediation
- Ethical considerations in workplace mediation
- Defining different mediation styles: directive / evaluative and facilitative
Upon successful completion of this course, participants will receive an FMCS Certificate of Training.
This class will be limited to the first 25 participants.
Cancellation Policy:
The Institute will enforce the following cancellation policy: Cancellations received more than 7 days in advance will be refunded the full amount less a $50.00 processing fee. No-shows and cancellations received less than 7 days before the seminar date are not eligible for a refund. Substitutions may be made at any time.
To learn about custom tailored courses for your organization taught by seasoned labor relations practitioners, or to inquire about discounted group rates, contact Valerie Harragin at vharragin@fmcs.gov
Questions? Unable to access registration form?Contact vharragin@fmcs.gov
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