|
|
Early Alert: Handy Solutions Neck & Shoulders Heating Pad Issue from Navajo Manufacturing Company
The FDA is aware that Navajo Manufacturing Company has issued a letter to affected customers recommending certain heating pads be removed from where they are used or sold. Navajo Manufacturing Company has reported that if the Handy Solutions Neck & Shoulders Heating Pad is folded while in use, the power density increases in the folded area causing excessive temperatures. The device is unable to detect the higher temperature and does not automatically shut off when hazardous temperatures are reached. Users may notice a burning smell prior to the device overheating. This issue may cause burns to persons and/or melting or burning of surrounding property.
As of March 10, Navajo Manufacturing Company has reported four serious injuries and no deaths associated with this issue.
CDRH is issuing this Early Alert to notify the public of a potentially high-risk device issue. The FDA will keep the public informed and update this web page as significant new information becomes available.
Questions?
Customers in the U.S. with adverse reactions, quality problems, or questions about this recall should contact Navajo Manufacturing Company at 1-800-332-1088.
|
|
|
|
