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Recall Alert: Max Mobility/Permobil Removes All SpeedControl Dials Used with SmartDrive MX2+ Power Assist Devices
The FDA is aware that Max Mobility/Permobil has sent all affected customers an Urgent Medical Device for SpeedControl Dials used with the SmartDrive MX2+ Power Assist device due to a design issue. This issue can lead to unexpected behavior in the SmartDrive MX2+ motor; the power assist device may fail to fully stop when the user presses the control inward, or it may move involuntarily when the dial is at zero position and the light is flashing in stand-by mode.
As of July 29, 2025, Max Mobility/Permobil has reported two serious injuries, and no deaths associated with this issue.
This recall involves removing certain devices from where they are used or sold. The FDA has identified this recall as the most serious type. This device may cause serious injury or death if you continue to use it.
Questions?
Customers in the U.S. with adverse reactions, quality problems, or questions about this recall should contact Max Mobility/Permobil technical support at 1-615-257-2930.
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