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Medtronic is notifying users of MiniMed 600 and 700 series insulin pumps of an increased risk for reduced battery life and less time until shutdown after a battery alert occurs. Pumps that have been dropped, bumped, or experienced another physical impact may have damaged electrical components causing this issue—even a single drop can impact battery life.
The U.S. Food and Drug Administration (FDA) has identified this as a Class I recall, the most serious type of recall. This recall does not involve removing all products. Users should contact Medtronic if they experience significant reduced battery life to determine if a new pump is needed.
Questions?
Customers in the U.S. can call Medtronic at 1-800-378-2292 for 24-hour technical support.
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