EEOC LAUNCHES ONLINE INQUIRY AND APPOINTMENT SYSTEM FOR THE
PUBLIC IN FIVE OFFICES
New System
Allows Online Interaction With the Agency
WASHINGTON -- The U.S. Equal Employment
Opportunity Commission (EEOC) announced today that five of its offices have
launched a new Online Inquiry and Appointment System. The system will allow
individuals to electronically submit initial inquiries and requests for intake
interviews with the agency. Initial inquiries and intake interviews are
typically the first steps for individuals seeking to file a charge of discrimination
with EEOC.
The EEOC receives about 200,000 inquiries
per year through the mail, in person, and by phone. About 90,000 of those
inquiries become formal charges of discrimination filed with the agency, making
the charge-filing process the agency’s most common interaction with the public.
This new online system is part of the EEOC’s ACT Digital initiative to
improve service to the public, streamline the
administrative process, and reduce the use of paper submissions and files.
The EEOC launched the new Online Inquiry
and Appointment System on March 13 in the following five offices: Charlotte, Chicago, New Orleans, Phoenix and Seattle. People living or
working within 100 miles of these EEOC offices will be able to use the online
system to submit an inquiry and schedule an intake interview. Individuals can
access the Online Inquiry and Appointment System at https://publicportal.eeoc.gov/Portal/ or from EEOC’s
website at https://www.eeoc.gov/employees/online_inquiry.cfm.
The agency plans to evaluate the public’s experience with the new system in
these five offices prior to a nationwide rollout later this fiscal year.
“This new system will make the EEOC much
more accessible to the public -- it’s a big step forward in the agency’s move
to online services,” said EEOC Acting Chair Victoria A. Lipnic. “We encourage people
to provide candid feedback as they use the system, so we can make sure it works
well for the public and for the agency.”
The EEOC advances opportunity in
the workplace by enforcing federal laws prohibiting employment discrimination.
More information is available at www.eeoc.gov . Stay connected with the latest EEOC news by
subscribing to our email updates.
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