OFCCP's Year in Review

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OFCCP's Year in Review

In 2020, the U.S. Department of Labor’s Office of Federal Contract Compliance Programs continued to efficiently and effectively deliver on our mission of protecting America’s workers.

Given the coronavirus pandemic, it was a challenging year operationally for the agency, its stakeholders, and the federal contractor workforce. OFCCP responded nimbly and effectively, adjusting to the new conditions by granting extensions to federal contractors, increasing compliance assistance and outreach, and implementing virtual compliance evaluations. In addition, the agency finalized three important rulemakings and had one of its most successful years ever, as demonstrated by setting a new record for compliance assistance and the agency’s second-best year for monetary settlements.

1. Effective Enforcement

  • Record Monetary Settlements – In fiscal year 2020, OFCCP secured $35.6 million in monetary remedies—the second-highest year in the agency’s history, following its record year of $40.6 million in fiscal year 2019.
  • Expanded Focused Reviews – The agency is in the process of implementing five focused review programs, a more streamlined version of enforcement designed to target important elements of equal opportunity and affirmative action compliance. In fiscal year 2020, OFCCP completed the first round of Section 503/Disability Inclusion Focused Reviews and began scheduling the VEVRAA Focused Reviews. The agency expanded its focused review initiative to include Religious and Disability Accommodations Focused Reviews focused on religious and disability accommodation requests and Promotions Focused Reviews emphasizing equal employment opportunity in promotions to supervisory and executive-level positions in companies, and plans to roll out its Affirmative Action Program Focused Reviews in early 2021. OFCCP’s newest scheduling list for supply and service contractors provides that 78% of OFCCP audits will be focused reviews.
  • Updated Memorandum of Understanding – OFCCP updated our memorandum of understanding with the Equal Employment Opportunity Commission to include the U.S. Department of Justice’s Civil Rights Division, ensuring more effective coordination between the agencies, including the retention of individual complaints by OFCCP.

2. Rulemaking – OFCCP published three final rules in 2020:

3. Increased Transparency

  • The Nondiscrimination Obligations of Federal Contractors and Subcontractors: Procedures to Resolve Potential Employment Discrimination final rule ensures that OFCCP is as transparent as possible during compliance audits and provides contractors with multiple opportunities to engage with OFCCP about the agency’s findings.
  • Updated Federal Contract Compliance Manual – OFCCP published an updated version of the Federal Contract Compliance Manual (FCCM) in early fiscal year 2020 to incorporate the five rulemakings that were promulgated under the prior administration as well as the new initiatives of the past four years. The FCCM is a publicly facing manual that provides evaluation and investigative procedures for OFCCP staff.
  • New Policy Directives – OFCCP issued new policy directives to increase accountability, certainty and efficiency in its enforcement and to maximize the effectiveness of its compliance assistance resources in helping contractors meet their responsibilities.
    • The Efficiency in Compliance Evaluations Directive outlines the steps OFCCP will take to expeditiously resolve compliance evaluations and quickly remedy violations. Efficient compliance evaluations help ensure the collection of relevant evidence in a timely manner.
    • The Pre-Referral Mediation Program Directive establishes a mediation program to resolve matters before spending significant time and resources in the enforcement process.
    • The Ombuds Service Supplement Directive supplements Directive 2018-09 with additional details outlined in the Ombuds Service Protocol, which explains the principles of the Ombuds Service. Because some stakeholders may be reluctant to contact OFCCP directly, the agency is committed to engaging in transparent communications and created the Ombuds Service as an independent mechanism to receive stakeholder concerns regarding OFCCP’s compliance activities. The Ombudsman, Marcus Stergio, successfully resolved 178 inquiries in 2020.
    • The Certainty Directive reaffirms OFCCP’s commitment to facilitate the continued provision of clarity and certainty in OFCCP policies and practices.

 4. Enhanced Efficiency

  • The Nondiscrimination Obligations of Federal Contractors and Subcontractors: Procedures to Resolve Potential Employment Discrimination final rule will enhance the prompt identification and resolution of violations.
  • Updated Technical Assistance Guides – OFCCP released guides for supply and service, and small contractors to assist them in meeting their legal requirements and responsibilities as federal contractors.
  • Ongoing Support – OFCCP continued to answer questions received by the agency’s Help Desk, addressing a record 4,765 public inquiries in fiscal year 2020. OFCCP conducted 683 compliance assistance and outreach events, significantly exceeding the agency’s goal of 480.
  • Early Resolution Procedures – Since its launch, this program has led to 32 early resolution conciliation agreements comprising over $49 million in back pay, $6.3 million in salary adjustments, 2,100 job offers, and ongoing monitoring covering to ensure equal employment opportunity for establishments with approximately 650,000 employees.


  5. Supported Equal Employment Opportunity

  • Historically Black Colleges and Universities Initiative – OFCCP expanded its Historically Black Colleges and Universities initiative—which helps connect federal contractors and college students interested in internships and entry-level career opportunities—to include members of the Hispanic Association of Colleges and Universities, Asian Pacific Islander American Association of Colleges and Universities, and tribal colleges and universities.
  • Indian and Native American Employment Rights Program – OFCCP advanced awareness of employment rights and job opportunities for American Indians and Alaska Natives through compliance assistance and outreach to federal contractors, including expanding recruitment efforts to the 37 accredited tribal colleges and universities.

We hope you join us in celebrating our successes and continue to work with OFCCP to advance civil rights as we begin the next decade.

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