FY21 Customer Forum

Our annual Customer Forum took place on November 17, 2020. In a survey distributed after the event, 94 percent of participants responded that the Forum was Very Productive or Somewhat Productive. Thank you to those who attended the Forum and to our guest speakers. If you have suggestions for future Forum topics, please email IBCDrugTestingStaff@ibc.doi.gov

Electronic Custody and Control Form

During the Forum, we announced that the eCCF functionality is now available to most customers in their profile in www.edrugtest.com. We encourage our customers to try this new functionality to schedule their next drug test using the eCCF process. 

The eCCF process reduces the turnaround time to have results posted. To walk you through this new functionality, we posted a video on our website at https://ibc.doi.gov/HRD/DAT/Videos. If you need additional help, please email IBCDrugTestingStaff@ibc.doi.gov.

Do you have CDL holders?

Please note there are new responsibilities for employers who have Commercial Driver’s License holders. To learn more about these responsibilities, please visit https://clearinghouse.fmcsa.dot.gov/. The Medical Review Officer is registered in the Clearinghouse and will report verified positive, adulterated, or substituted controlled substances test results or refusal-to-test determinations.

The Interior Business Center is a federal shared services provider that operates under a fee-for-service, full cost recovery business model, offering Acquisition, Financial Management and Human Resources systems and services to federal organizations.

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