March 16, 2017
Today, I would like to focus on the findings of our work pertaining to a number of related issues, including USCIS information technology transformation issues, USCIS’ ineffective use of fingerprint records in the naturalization process, and security weaknesses in USCIS’ Systematic Alien Verification System for Entitlements (SAVE).
Functionality Issues Continue to Plague ELIS
After 11 years, USCIS has made little progress in automating its paper-based processes. Past automation attempts have been hampered by ineffective planning, multiple changes in direction, and inconsistent stakeholder involvement. After years of planning and delay, USCIS deployed the Electronic Immigration System (ELIS) in May 2012 to modernize processing of approximately 90 immigration benefits types. However, currently customers can apply online for only 2 of the 90 types of immigration benefits and services..Read Entire Testimony.
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