On June 9, the Federal Communications Commission’s (FCC’s) Public Safety and Homeland Security Bureau (PSHSB) released a Public Notice, seeking to update its understanding of the state of technology capable of routing wireless 911 calls to the proper 911 call center.
Most of the time, wireless 911 calls are routed based on the location of cell towers, which can cover up to a 10-mile radius. This can cause delays in emergency response, especially when a call is made within public safety answering point (PSAP) border areas, where state, county or city boundaries overlap, requiring PSAPs to re-route calls.
Today, about 80% of 911 calls come from a mobile device, so the accuracy of wireless 911 call routing to the correct PSAP is critical.
In 2018, the FCC issued a Notice of Inquiry asking for comments on the feasibility of routing 911 calls based on caller location, not the location of the cell tower that handles the call. Since then, wireless carriers have begun rolling out “location-based routing” for wireless 911 calls.
In December 2020, T-Mobile announced the launch of its Location-Based Routing (LBR) in parts of Texas and Washington State, with plans to expand nationwide. T-Mobile’s LBR capability uses low-latency, device-based location technology, rather than cell tower location information to route calls. T-Mobile reported 40% fewer PSAP call transfers in some areas since its implementation.
Just last month, AT&T announced its version of location-based routing for wireless 911 calls, which it calls “Locate Before Route.” AT&T states that by using a hybrid of GPS and other location information, the location of the caller’s device can be pinpointed within 50 meters.
The FCC’s latest Public Notice is seeking an update on what progress has been made in the last 4 years since its 2018 Notice of Inquiry. Many of the issues the FCC is concerned with pertain to the technical aspects of implementing these location-based routing technologies. However, a selection of the issues pertain to how these technologies are impacting public safety operations and the effectiveness of 911 responses. These issues include:
- The frequency of 911 call misrouting and its impact on public safety.
- The current state of location-based routing technologies and the capabilities of these technologies to support the requirement to successfully calculate a caller’s location within five seconds or less.
- The interdependencies of location-based routing technologies and NG911 to optimize emergency response.
- Any incentives or regulatory steps the FCC could implement to encourage the development and implementation of location-based routing for wireless 911 calls.
- Any security, reliability, and privacy considerations related to location-based routing approaches.
To learn more about this inquiry, read the FCC’s fact sheet, news release, and final Public Notice.
Comments are due by July 11, 2022. Those interested can submit comments via the FCC’s Electronic Comment Filing System, or by sending mail to the Office of the Secretary, Federal Communications Commission. Instructions for submittal and mailing addresses are provided in the Public Notice.
(Source: FCC)
Earlier this month, about 60 million people in the United States were under an extreme heat warning, with high temperatures breaking daily records in multiple cities. Temperatures reached up to 108 degrees Fahrenheit in Kansas, killing thousands of cattle.
As of this writing, the National Weather Service’s Climate Prediction Center is forecasting excessive heat for much of the central and southeastern United States.
Heat waves are becoming more frequent, hotter and longer lasting than in previous decades. The fourth National Climate Assessment in 2018 reported that the frequency of heat waves had jumped from an average of two per year in the 1960s to six per year by the 2010s.
Extreme heat kills more Americans than any other weather event, but heat-related illnesses are preventable.
The public often lack awareness about how dangerous extreme heat can be. Some populations, such as older adults and the very young, are much more vulnerable to extreme heat than others, but many don’t know their individual risks or have adequate resources to help themselves.
Effective mitigation of the risks of extreme heat requires a multi-disciplinary response, shared across multiple agencies. Here are some resources for emergency managers, planners, and public health officials that can help educate the public, locate at-risk populations, and inform public health actions:
- The Centers for Disease Control and Prevention (CDC) provides a heat guide and warning signs and symptoms of heat-related illness in a single convenient graphic with accessible plain text, to help increase public awareness about the health risks.
- The Occupational Safety and Health Administration (OSHA) just updated its Heat Illness Prevention page with educational materials for employers and workers.
- The CDC just updated its Heat & Health Tracker, which now includes daily heat illness data. Users can track and download daily cases of heat-related illness across the country. This information can help communities better prepare for and respond to extreme heat events.
- The National Oceanic and Atmospheric Administration (NOAA) is currently mapping heat inequities in 14 U.S. cities and counties. Cities with Urban Heat Islands mapped by NOAA in previous years are available on NOAA’s National Integrated Heat Health Information System (NIHHIS) website.
- Emergency managers, planners, and public health officials can join colleagues for a webinar hosted by the Federal Emergency Management Agency on Wednesday, June 29, 2022, from 1-2:30 p.m. EST, entitled June RNPN Ideation Hour: Extreme Heat Resilience. The webinar will discuss the relationship between extreme heat and housing, extreme heat as a threat multiplier and a public health hazard, and local planning and capital improvements related to extreme heat risks.
(Sources: Various)
The IAFC, in partnership with the Department of Transportation, Pipeline and Hazardous Materials Safety Administration (PHMSA), recently launched a new online training course, Whole Community Planning for Disaster.
The purpose of the course is to explain why and how government, community organizations, faith-based and other groups can participate in an inclusive emergency planning process to improve the resilience of a community, and subsequently the nation.
Upon completion of the Whole Community Planning for Disaster course, participants will be able to:
- Define the Whole Community Approach and discuss its benefits.
- Combine the knowledge, resources, and networks of all stakeholders to support community preparedness for disaster.
- Address the needs of all community members during disaster response and recovery.
- Explore actions your community can take to be better prepared for disaster situations through the application of the Emergency Planning Principles and the steps of the Preparedness Cycle.
- Explore the use of the C-MIST framework to address the needs of all community members, including people with disabilities and others with access and functional needs.
- Identify characteristics of SMART goals and explore their relationship with Action Plans.
The course takes up to two hours to complete and includes interactive features such as knowledge checks and learning activities. This course is available at no cost to the participant and offers a certificate of course completion.
The course is accessible via the IAFC’s training portal, IAFC Academy, which uses the Helix public safety cloud. If you are a registered member of the IAFC’s Hazmat Fusion Center training programs, you already have a Helix account and you only need to sign in. If you do not have an IAFC Helix account, you can create one for free by visiting the IAFC Academy website. Once logged into the IAFC Academy, visit the course page for Whole Community Planning for Disaster to enroll.
(Source: IAFC)
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