In May 2021, the Federal Interagency Committee on Emergency Medical Services (FICEMS) released a framework which explores the possibility of meeting unmet healthcare needs through telemedicine.
Use of telemedicine in emergency medical services (EMS) and 911 services is still in its infancy. However, adoption and incorporation of telemedicine practices and information into EMS and 911 operations can benefit patients, the EMS and 911 communities and the healthcare delivery systems in which they operate.
While the traditional EMS model of service has focused on emergency medical care at a scene and quick transport to a hospital, this focus is expanding. The pressures and complexities of providing out-of-hospital care during the COVID-19 pandemic have led to an increase in the use of telemedicine in healthcare generally, and has established a new level of service for EMS and 911 systems for providing care to patients.
Another driver contributing to the viability of a telemedicine program for EMS and 911 organizations is its relationship with the new Emergency Triage, Treat, and Transport (ET3) model from the Centers for Medicare and Medicaid Services’ (CMS’s) Innovation Center (also known as CMMI), implemented earlier this year. Under this model, EMS can now be reimbursed by CMS for 1) transport of a patient to an alternative destination partner, such as a primary care office, urgent care clinic, or a community mental health center (CMHC), or 2) initiation and facilitation of treatment-in-place with a qualified health care partner, either at the scene of the 911 emergency or via telemedicine.
The target audience for this document, Telemedicine Framework for EMS and 911 Organizations, includes EMS and 911 organizations, agencies, and practitioners interested in understanding more about telemedicine practices and options as they relate to out-of-hospital healthcare. The document may be most useful for those organizations that are new to the concepts and considerations of telemedicine and are interested in getting started with a telemedicine program.
The framework offers suggestions for how to engage stakeholders and policymakers and how to assess financial considerations when implementing a program. It also cites and links to a number of other resources, making it a great starting place to learn about telemedicine in EMS and 911 and find more information.
FICEMS’ Telemedicine Framework for EMS and 911 is available from the National Highway Transportation Safety Administration’s (NHTSA) Office of EMS.
(Source: NHTSA Office of EMS)
Earlier this month, the Federal Emergency Management Agency (FEMA) released the NIMS Incident Complexity Guide: Planning, Preparedness and Training. This Guide supports state, local tribal and territorial (SLTT) jurisdictions in implementing the objectives of the National Incident Management System (NIMS).
The intended audience for this Guide is any Authority Having Jurisdiction (AHJ). This audience includes agencies and organizations at all levels of government, as well as private sector entities and Nongovernmental Organizations (NGO) with emergency management or incident support responsibilities.
The Guide promotes a common understanding within the whole community by using a consistent method to describe incident complexity principles. It provides a standard, repeatable and scalable method of classifying the complexity of an incident, event or exercise. The document defines the distinct incident complexity levels (Types 1 through 5), with specific guidance on how to select incident complexity level for a particular incident. Using the guide, a systematic characterization of an incident’s complexity level can be accomplished using the robust set of incident effect indicators provided in the document. A set of corresponding incident management indicators are provided for each complexity level. The incident management indicators outline a scalable response within the Incident Management System.
The Guide is intended for use during planning, preparedness and training efforts. Although it is not intended for use as a decision-making tool during response, AHJs may use it to develop tools for supporting incident response.
(Source: FEMA)
No matter how prepared your agency is, managing a cyber incident is an emotional and stressful experience. Emergency Services Sector organizations have the added stress of knowing that a cyberattack can impact their ability to provide essential services to the public during the most critical times.
Responding to a cyber incident is a collaborative effort, and law enforcement will play a key role in a successful response. However, many agencies hold misconceptions about what working with law enforcement entails during response to a cyber incident. While law enforcement can help recover stolen funds, provide decryption keys for ransomware attacks, and assist with insurance and regulator engagement, many firms are concerned that law enforcement will make the event public or even report the event to regulators.
The Multi-State Information Sharing and Analysis Center (MS-ISAC) and the Elections Infrastructure Information Sharing and Analysis Center (EI-ISAC) are hosting a webinar on Thursday, July 8, 2021, at 2:00 p.m. EST entitled Incident Response Tabletop: Working with Law Enforcement and Insurers. During the webinar, presenters will run a simplified tabletop exercise to demystify these common law enforcement misconceptions and demonstrate how law enforcement collaborates with agencies to determine attribution, prosecute the threat actors and support your recovery operations.
Attendees will learn about:
- Engaging law enforcement in Incident Response planning and security awareness.
- Accelerating recovery after an attack.
- Navigating financial recovery and insurance claims.
The MS-ISAC, housed under the Center for Internet Security, is the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. state, local, tribal and territorial (SLTT) government entities, whose mission is to improve the overall cybersecurity posture of the nation's SLTT governments through focused cyber threat prevention, protection, response, and recovery.
Register here for this free ISAC National Webinar.
(Source: Center for Internet Security)
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