San Juan Region
PURPOSE:
To inform stakeholders about the deployment of PAY.GOV to make U.S. Customs and Border Protection duty payments.
As previously communicated to the trade community under Trade Information Notice (TIN) "TIN # 68166282 - CBP launches Pay.gov for U.S. Virgin Islands imports" U.S. Customs and Border Protection (CBP) is implementing the use of Pay.gov for all payments of duties, taxes, and fees on imported merchandise. Formal and informal entry duty payments can now be made using Pay.gov.
Effective April 18, 2026, electronic forms for both formal and informal entry duty payments will be available through Pay.gov. Electronic transactions will be prioritized.
Pay.gov provides a faster, more secure, and user-friendly platform for importers, residents, and travelers to manage payments, offering features such as saving payment information, tracking transactions, and managing recurring payments. For formal entries, payments can be made via ACH debit from a U.S. bank account, with real-time synchronization to the Automated Commercial Environment (ACE), thereby reducing errors and expediting cargo release. Informal entries can be paid using a credit or debit card. This move is part of CBP's broader strategy to enhance efficiency and security in cargo processing.
CBP encourages the U.S. Virgin Islands trade community to register in Pay.gov to leverage these enhanced payment capabilities. This transition is part of CBP's broader strategy to modernize trade operations, enhance efficiency, and improve the overall experience for the trade community.
For more information, please visit: https://www.cbp.gov/newsroom/national-media-release/cbp-launches-paygov-us-virgin-islands-imports
Address questions arising from this notice to Assistant Area Port Director Trade Marcia Murrell (340) 774-6075 or electronically at marcia.murrell@cbp.dhs.gov.
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