CSMS # 66924972 - Protecting User Data in the ACE Portal

U.S. Customs and Border Protection sent this bulletin at 11/26/2025 11:44 AM EST

Cargo Systems Messaging Service

CSMS # 66924972 - Protecting User Data in the ACE Portal

Trade Account Owners are able to restrict access to their employee data by
managing permissions through “Read Only” access in the Automated
Commercial Environment Secure Data Portal (ACE Portal).

For additional details and resources about these features in the ACE Portal, trade
users are encouraged to review the ACE Portal Reference Sheet available at
CBP.gov.

For more information about ACE Portal accounts, visit the Managing an ACE
Secure Data Portal Account webpage.

For technical issues, contact the CBP ACE Account Service Desk (ASD) at (866)
530-4172 or ace.support@cbp.dhs.gov.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

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