CSMS # 66428010 - REMINDER: ACE Portal Updates to Enable Electronic Refund Enrollment Now Available – Support Call Planned for October 6

U.S. Customs and Border Protection sent this bulletin at 10/03/2025 03:26 PM EDT

Cargo Systems Messaging Service

CSMS # 66428010 - REMINDER: ACE Portal Updates to Enable Electronic Refund Enrollment Now Available – Support Call Planned for October 6

On September 30, 2025, U.S. Customs and Border Protection (CBP) updated the Automated Commercial Environment (ACE) Secure Data Portal (ACE Portal) to support electronic refund transactions, in accordance with Executive Order 14247. The enhancements enable authorized trade users to provide U.S. bank information in the ACE Portal, facilitating electronic refunds from CBP via Automated Clearing House (ACH).

IMPORTANT: CBP did not transition to electronic-only refunds on September 30, 2025. This ACE Portal enhancement is a preparatory step to facilitate CBP’s future transition to electronic-only refund transactions, which CBP will announce at a later date. 

CBP also announced these changes in the Federal Register :: New Functionality Pertaining to Electronic Refunds in the Automated Commercial Environment on September 24, 2025.

To assist users with implementing this enhancement, CBP will hold a deployment support call on October 6, 2025. Below are details on how to join the call:

Monday, October 6th, 2025
1:00 to 2:00 p.m. ET
Join via Microsoft Teams Desktop or Mobile App here: Join the meeting now

For more information about the enhancements, review the Information Notice for Trade Users.

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