CSMS # 62331213 - FDA’s ITACS Planned Upgrade to a Supporting System, Saturday September 21, 2024, 8:00 AM to 1:00 PM EDT

U.S. Customs and Border Protection sent this bulletin at 09/20/2024 01:59 PM EDT

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CSMS # 62331213 - FDA’s ITACS Planned Upgrade to a Supporting System, Saturday September 21, 2024, 8:00 AM to 1:00 PM EDT

Due to a planned upgrade to a supporting system, FDA’s ITACS (Import Trade Auxiliary Communications System) document upload and Notice of FDA Action download functionality will be unavailable Saturday September 21, 2024, 8:00 AM to 1:00 PM EDT.

If documents must be submitted during the downtime, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: Import Offices and Ports of Entry | FDA.

Questions regarding ITACS downtime can be sent to ITACS Support at ITACSSupport@fda.hhs.gov.

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

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