CSMS # 54941992 - FDA’s ITACS Planned Maintenance Friday February 3, 2023, 11:00 PM to Saturday February 4, 2023, 5:00 AM EST

U.S. Customs and Border Protection sent this bulletin at 02/02/2023 09:00 AM EST

Cargo Systems Messaging Service

CSMS # 54941992 - FDA’s ITACS Planned Maintenance Friday February 3, 2023, 11:00 PM to Saturday February 4, 2023, 5:00 AM EST

Due to planned maintenance, FDA’s ITACS (Import Trade Auxiliary Communications System) document upload functionality and Notice of FDA Action download functionality will be unavailable Friday February 3, 2023, 11:00 PM to Saturday February 4, 2023, 5:00 AM EST.

If documents must be submitted during the downtime, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: Import Offices and Ports of Entry | FDA.

Note that entry processing will not be impacted during this downtime, only functionality related to document upload and Notice of FDA Action download.

Questions regarding the maintenance window can be sent to ITACS Support at ITACSSupport@fda.hhs.gov

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