Cargo Systems Messaging Service

CSMS # 53753224 - FDA Scheduled updates on Thursday, October 27, 2022, 11:00PM EST to Friday, October 28, 2022, 2:00AM EST

Due to scheduled updates on the FDA Prior Notice systems, processing of FDA Prior Notice of Imported Food will be down during the following period:

Start: Thursday, October 27, 2022, 11:00PM EST

End: Friday, October 28, 2022, 2:00AM EST

During this time:

• Prior Notice status messages generated during this window will be queued and sent to CBP when the updates are complete.

Prior Notice impact during this time:

• Prior Notices can be submitted via the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE) or via the FDA Prior Notice System Interface (PNSI)
• There may be a delay in review of Prior Notices. This delay may lead to Prior Notices being reviewed beyond expected timeframes (Truck/Land: 2 hours, Rail/Air: 4 hours, Sea: 8 hours). Please file your Prior Notices early to mitigate the impact of the delay.
• Please do not resubmit Prior Notice as this will cause additional delays

For questions regarding Prior Notice, or with perishable shipments, please contact the FDA's Division of Food Defense Targeting (DFDT). The DFDT can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov

For ACE inquiries, contact FDA ACE Support, 877-345-1101, ACE_Support@fda.hhs.gov. ACE Support Hours: Monday - Friday, 8AM-8PM