Cargo Systems Messaging Service

CSMS #51784977 - FDA ITACS Status “No public status available” Clarification

Due to recent inquiries, FDA would like to clarify the line level messaging of ‘No public status available’ in FDA’s Import Trade Auxiliary Communication System (ITACS). This messaging may occur during the following two scenarios:

1. ‘No public status available’ will display as the line level messaging when the local FDA office has not yet taken any action and the lines are still pending initial review.

OR

2. ‘No public status available’ will display as the line level messaging AND the red text “FDA entry status information is not available pending receipt of Conveyance Arrival Notification.” will display on the ITACS screen for truck and air shipments if FDA has not received the electronic notification from CBP’s system that the cargo has arrived. If the cargo has physically arrived, and ITACS is still displaying this message, please check with the broker for the status in ABI. If ABI status is not available, contact the local FDA office at the port of entry for status inquiries. Contact information for all FDA import offices can be found at the FDA Import Office Locations and Contact Information link at the bottom of every ITACS page: Import Offices and Ports of Entry | FDA.

Further information regarding ITACS and ITACS statuses can be found on FDA’s ITACS for Industry web page at: ITACS | FDA. 

Please contact ITACS Support at ITACSSupport@fda.hhs.gov with any additional ITACS questions.