CSMS #49904147 - New ACE Availability Dashboard Coming October 28

U.S. Customs and Border Protection sent this bulletin at 10/27/2021 02:05 PM EDT

Cargo Systems Messaging Service

CSMS #49904147 - New ACE Availability Dashboard Coming October 28

On October 28, 2021, U.S. Customs and Border Protection (CBP) will deploy the new ACE Availability Dashboard to provide users with real-time monitoring of the status and availability of Automated Commercial Environment (ACE) applications. Key features of the enhanced dashboard include:

· Current Status of ACE Applications – The dashboard will indicate the status of each ACE application with one of four following status icons:

Available
Slow/Degraded
- This status will appear when system monitoring detects slow performance or a delay exceeding fifteen minutes for electronic data interchange (EDI) message acceptance
Unavailable
- This status will appear when system monitoring detects that an application is down
Maintenance

· System Availability Messages – This section of the dashboard will provide further details on the status of applications that are in slow/degraded status

· ACE Maintenance Schedule – The dashboard will also provide details on all scheduled maintenance events, including start and end times

· Information from CBP’s Cargo Systems Messaging Service (CSMS) – For easy access, the dashboard will also include a feed of CSMS messages from the past seven days

Following deployment on October 28, the new ACE Availability Dashboard will be available at https://aceservices.cbp.dhs.gov/ace/dashboard/public/, also available via CBP.gov/ACE.

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