CSMS# 19-000331 - Processing Delays of FDA ACE Entries During Peak Hours
U.S. Customs and Border Protection sent this bulletin at 06/27/2019 04:35 PM EDTYou are subscribed to Automated Broker Interface for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
06/27/2019 04:26 PM EDT
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CBP and FDA are aware of intermittent slowdowns during peak hours. Trade may experience delays during these times, mainly in the afternoon. CBP and FDA technical teams are actively working on a resolution.
If you have questions on the status of specific entries, please include your Client Representative and ACE Support on all correspondence.
ACE Support can be contacted from 6:00 AM -10:00 PM Eastern, 7 days a week, at 877-345-1101 or ACE_Support@fda.hhs.gov.
CBP and FDA are aware of intermittent slowdowns during peak hours. Trade may experience delays during these times, mainly in the afternoon. CBP and FDA technical teams are actively working on a resolution.
If you have questions on the status of specific entries, please include your Client Representative and ACE Support on all correspondence.
ACE Support can be contacted from 6:00 AM -10:00 PM Eastern, 7 days a week, at 877-345-1101 or ACE_Support@fda.hhs.gov.
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