CSMS# 19-000319 - Extended ACE maintenance from 8pm, Sat 6/22 to 4 AM, Sun 6/23
U.S. Customs and Border Protection sent this bulletin at 06/23/2019 05:57 AM EDTYou are subscribed to ACE Portal Accounts for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
06/23/2019 05:46 AM EDT
ACE Portal Accounts
Extended ACE maintenance from 8pm, Sat 6/22 to 4 AM, Sun 6/23
The extended ACE maintenance this weekend from 8 PM EST on 6/22/2019 until 4 AM EST on 6/23/2019 has been COMPLETED.
ACE Cargo processing and the ACE Portal are now available again.
ACS Collections end-of-day (EOD) and end-of-week (EOW) processes were on hold during the maintenance. ACE statement updates (SU processing) processing is on hold until the EOD and EOW processes complete. The SU messages will be retained in the inbound queue and held for processing. The SU messages will be processed once ACS Collections end-of-day processing has completed.
A follow up CSMS will be issued when the Collections processes are completed.
If you have received any ACE System Failures please resubmit them, if you continue to have any issues please contact your CBP Client Rep during business hours or after hours the CBP Help Desk at (866) 530-4172.
Related CSMS No. 19-000316
Extended ACE maintenance from 8pm, Sat 6/22 to 4 AM, Sun 6/23
The extended ACE maintenance this weekend from 8 PM EST on 6/22/2019 until 4 AM EST on 6/23/2019 has been COMPLETED.
ACE Cargo processing and the ACE Portal are now available again.
ACS Collections end-of-day (EOD) and end-of-week (EOW) processes were on hold during the maintenance. ACE statement updates (SU processing) processing is on hold until the EOD and EOW processes complete. The SU messages will be retained in the inbound queue and held for processing. The SU messages will be processed once ACS Collections end-of-day processing has completed.
A follow up CSMS will be issued when the Collections processes are completed.
If you have received any ACE System Failures please resubmit them, if you continue to have any issues please contact your CBP Client Rep during business hours or after hours the CBP Help Desk at (866) 530-4172.
Related CSMS No. 19-000316
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