CSMS# 19-000234 - FDA ITACS Planned Maintenance Tonight, Wed. 5/8/19 and Sat. 5/11/19
U.S. Customs and Border Protection sent this bulletin at 05/08/2019 03:56 PM EDTYou are subscribed to Automated Broker Interface for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
05/08/2019 01:26 PM EDT
Automated Broker Interface
Due to planned maintenance, FDA’s ITACS (Import Trade Auxiliary Communication System) will be unavailable for 15 minutes tonight, Wednesday, May 8, 2019 between 9:00 PM – 9:15 PM ET.
In addition, ITACS Document Upload functionality will be unavailable, Saturday, May 11, 2019 between 1:00 AM – 11:15 AM ET.
Those with ITACS account access will not be able to download Notices of FDA Action pdf documents during that time as well. All other ITACS functionalities, including submission of availability information, should be functioning normally.
If documents must be submitted during that time, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: https://www.fda.gov/ForIndustry/ImportProgram/ucm319216.htm .
Questions regarding these maintenance windows can be sent to ITACS Support at ITACSSupport@fda.hhs.gov .
Due to planned maintenance, FDA’s ITACS (Import Trade Auxiliary Communication System) will be unavailable for 15 minutes tonight, Wednesday, May 8, 2019 between 9:00 PM – 9:15 PM ET.
In addition, ITACS Document Upload functionality will be unavailable, Saturday, May 11, 2019 between 1:00 AM – 11:15 AM ET.
Those with ITACS account access will not be able to download Notices of FDA Action pdf documents during that time as well. All other ITACS functionalities, including submission of availability information, should be functioning normally.
If documents must be submitted during that time, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: https://www.fda.gov/ForIndustry/ImportProgram/ucm319216.htm .
Questions regarding these maintenance windows can be sent to ITACS Support at ITACSSupport@fda.hhs.gov .
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