CSMS# 18-000558 - Use Internet Explorer version 11 for ACE Reports
U.S. Customs and Border Protection sent this bulletin at 09/21/2018 04:35 PM EDTYou are subscribed to ACE Reports for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
09/21/2018 04:27 PM EDT
ACE Reports
Some users have been unable to launch ACE Reports after the migration to Business Objects 4.2 Service Pack (SP) 5 which was completed on Monday, September 10, 2018.
If you experience this issue, please close all windows and open ACE Reports in Internet Explorer version 11. The version of Internet Explorer can be identified by selecting the “Gear” icon at the top right hand corner of the browser and selecting “About Internet Explorer”.
Please contact ACE Reports inbox at ace.reports@cbp.dhs.gov if you have any questions.
Some users have been unable to launch ACE Reports after the migration to Business Objects 4.2 Service Pack (SP) 5 which was completed on Monday, September 10, 2018.
If you experience this issue, please close all windows and open ACE Reports in Internet Explorer version 11. The version of Internet Explorer can be identified by selecting the “Gear” icon at the top right hand corner of the browser and selecting “About Internet Explorer”.
Please contact ACE Reports inbox at ace.reports@cbp.dhs.gov if you have any questions.
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.
This service is provided to you at no charge by U.S. Customs and Border Protection.
Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes.
 |
 |