CSMS# 16-000956 - ACH Credit Refunds Issued without Entry Number Identifier

U.S. Customs and Border Protection sent this bulletin at 11/17/2016 09:15 AM EST

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11/17/2016 09:09 AM EST

Automated Broker Interface

Please be advised, there was a system change that took effect a few weeks ago that caused the ACH Credit Refunds from 10/28/16 and 11/04/16 to be issued without an entry number identifier.

Please send your importer ID and a list (preferably Excel if there are many) with the amounts of the refunds to gmb.achrefundsupport@cbp.dhs.gov and a reply will be sent with the associated entry numbers.

CBP is sorry for any inconvenience you may have encountered with this issue.

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