CSMS# 16-000922 - UPDATE ACE System Failure response for ACE Entry summary issue
U.S. Customs and Border Protection sent this bulletin at 10/24/2016 04:15 PM EDTYou are subscribed to Automated Broker Interface for U.S. Customs and Border Protection. This information has recently been updated, and is now available.
10/24/2016 04:08 PM EDT
Automated Broker Interface
Regarding the ACE System Failure messages received earlier today.
1. Filers can resubmit any ACE Entry Summaries (AE transactions) that received the ACE SYSTEM FAILURE reject on the response (AX) transaction.
2. During peak processing times for ACE Entry Summaries, you may experience a delay of up to several minutes in receiving your ACE Entry Summary response transaction (AX).
3. The ACE technical team continues to investigate and work to resolve the underlying issue that caused the ACE System failure. The delay noted in point 2 above should alleviate the ACE System Failure reject while this is worked through.
If you have any questions or receive additional ACE System failure messages, please contact your assigned CBP Client Representative.
Related CSMS No. 16-000920
Regarding the ACE System Failure messages received earlier today.
1. Filers can resubmit any ACE Entry Summaries (AE transactions) that received the ACE SYSTEM FAILURE reject on the response (AX) transaction.
2. During peak processing times for ACE Entry Summaries, you may experience a delay of up to several minutes in receiving your ACE Entry Summary response transaction (AX).
3. The ACE technical team continues to investigate and work to resolve the underlying issue that caused the ACE System failure. The delay noted in point 2 above should alleviate the ACE System Failure reject while this is worked through.
If you have any questions or receive additional ACE System failure messages, please contact your assigned CBP Client Representative.
Related CSMS No. 16-000920
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