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SFH Guaranteed Origination

August 24, 2026

SFHGLP Extends Phone System Availability

The Single Family Housing Guaranteed Loan Program (SFHGLP) is extending its phone system hours to better support our lending partners and stakeholders. Effective immediately, team members are available Monday through Friday, from 8:00 a.m. to 5:00 p.m. (Eastern). The agency can be reached at (833) 314-0168 for questions on submitted files, general policy scenarios, and lender approval or recertification requirements.

Additional contact options include:

Questions on Submitted Files:             sfhglp.opd1@usda.gov 

Loan Scenario Questions:                    sfhgld.program@usda.gov

Program Training Requests:                sfhgld.lenderpartner@usda.gov

Lender Approval & Loan Servicing:      sfhglpservicing@usda.gov

Lender Recertifications:                       sfhglp.recertifications@usda.gov

Thank you for supporting the Single‑Family Housing Guaranteed Loan Program!

Help Resources

Rural Development Help Desk:

For GUS system, outage or functionality assistance

Email: RD.HD@USDA.GOV

Important Links:

SFHGLP Webpage: https://www.rd.usda.gov/programs-services/single-family-housing-guaranteed-loan-program

USDA LINC Training and Resource Library:  

https://www.rd.usda.gov/programs-services/lenders/usda-linc-training-resource-library

Procedure Notices: https://www.rd.usda.gov/resources/directives/procedures-notices