CNCS Launches NEW Learning Management System!

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CNCS Launches NEW Learning Management System! 

Greetings CNCS Grantees –

Today, the Corporation for National and Community Service (CNCS) launched a new learning management system (LMS) for grantees. Grantees can now access online training courses via the Knowledge Network and the LMS. With Litmos, you will be able to track your CNCS training activities, store certificates of completion, communicate with course creators, participate in discussion forums and send messages to other grantees using the system. Litmos is also mobile responsive, meaning you can now complete CNCS online training courses using your smart phone or tablet.

CNCS online training courses will also remain publicly available on the Knowledge Network until June 2017. Thereafter, you will be directed to the LMS to complete CNCS training courses including any courses required by your CNCS grant.

In the coming days, you will receive information from your Program on how to access and use Litmos. In the interim, we encourage you to check out the Getting Started Guide on the Litmos Training Resources page.

We know this change may generate questions and we've developed and updated a list of Frequently Asked Questions, posted below. If you have additional questions please contact the Service Resources team.

In Service,

Erin Dahlin

Deputy Chief, Office of Program Operations

Frequently Asked Questions

What is Litmos?

Litmos is a platform for online learning, also known as a learning management system or LMS.

What is actually changing? 

CNCS online courses are now available via the LMS. Courses will remain publicly available via the Knowledge Network, however grantees will be automatically redirected to the LMS after June 2017.

What are the benefits of using the LMS for grantees?

Using the system, grantees can track their progress more easily in the LMS, making it possible to come back to a course and pick up where you left off and to verify that you have completed required coursework. Other benefits include: tracking your course history, storing certificates of completing, communicating directly with course creators or instructors and participating in discussion forums. Grantees can also complete training using their smart devices.

Do I need an email address to create an account?

Yes, an email address is required to setup an account. You’ll also need to create a user name and password.

I did not receive any instructions from my Program about accessing the system. What do I do?

To request access to Litmos, email serviceresources@cns.gov.

I need technical support. Who do I contact?

For technical support, to request access, or assistance accessing these pages using assistive technology email serviceresources@cns.gov

Will CNCS provide grantees and other users with a demonstration of the LMS? 

A demonstration for all CNCS grantees is scheduled for December 20 from 3:00-4:00 pm ET. Your Program will provide additional details about this training and future training opportunities. Check out the Litmos Training page for additional resources.

Is CNCS tracking my activities in the LMS? If so, what happens with this information?

The LMS tracks all activity in the system including test scores and other results. This information is generally used to improve the quality of CNCS training and in some instances used to verify the completion of required courses.

What types of CNCS online courses are available within the LMS?

CNCS offers online courses focused on the following topics: CNCS Performance Measures, Disability Inclusion, Disaster Preparedness, Education, Financial Management, Member Recruitment and Development, National Service Criminal History Checks and courses designed specifically for AmeriCorps and Senior Corps grantees.

In Service,

Corporation for National and Community Service Grant Offices
Washington, DC and Philadelphia, Pennsylvania