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We recently mailed you an important notice about your health coverage through the Health Insurance Marketplace. The Marketplace needs you to send documents within 30 days of that notice date from one or more people in your household as proof of their income. Without these documents, these individuals might not be able to keep their Marketplace health coverage.
Unless you have heard from the Marketplace that your inconsistency has been resolved, please send the requested documents.
What to do next
If you haven’t done so already, it is important that you take action today:
- Check your mail for the official notice. This notice will include a list of documents you may need to provide.
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Log in to your Marketplace account on HealthCare.gov to upload the documents – here’s how. Once you’re logged in, select your current application and then use the menu on the left side of your screen to click on Application Details. On the next screen, you’ll see a list of any inconsistencies in your application. Follow the steps for each inconsistency to upload the documents needed to fix the issue. If your application has more than one inconsistency or more than one person has inconsistencies, work through the steps to upload documents for each one. This is the fastest way to get your documents processed.
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- If you can’t upload a document to HealthCare.gov, follow the directions in the notice about mailing copies of the required documents. Remember to keep your original documents – mail only copies. If you mail us copies of your documents, make sure to include the printed barcode page that came with your notice. If you don’t have the barcode, you can include your legal name and application ID with your documents.
The HealthCare.gov Team
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