Consumers in Some States May Qualify for a Special Enrollment Period

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agents and brokers - selling in the healthcare dot gov marketplace

Consumers in Some States May Qualify for a Special Enrollment Period

Several issuers that sell plans through the Marketplaces that use the federal platform were identified as having information in their publicly displayed plan data that was potentially misleading to consumers. In coordination with state Departments of Insurance, the Centers for Medicare & Medicaid Services (CMS) has worked with those issuers to correct their information on the Marketplace platform, and these issuers will clarify their plan information in notices to enrollees. Consumers who were negatively impacted by these plan data issues qualify for a Special Enrollment Period and can call the Marketplace Call Center at 800-318-2596 (TTY: 1-855-889-4325) for support in making a new plan selection, to be effective either prospectively or retroactively.


Please see the list below of issuer parent companies and states where consumers may be eligible for this Special Enrollment Period for specific plans.


Issuer Parent Company


Blue Cross Blue Shield of Arizona


Bright Health Management

Alabama, Arizona, Florida, Georgia, Illinois, North Carolina, Nebraska, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia



Oscar Health, Inc.

Arizona, Georgia, Illinois, Kansas, Michigan, Missouri, North Carolina, Nebraska, Ohio, Tennessee, Texas, Virginia

Medica Health Plans

Arizona, Nebraska, Oklahoma

UnitedHealth Group

Arizona, Virginia


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